Global Payments Inc. · 2 hours ago
Senior Scrum Master
Alpharetta, GA
Full-time
Onsite
Senior Level
6+ years expGlobal Payments Inc. is a leading provider in the payments technology sector, seeking a Senior Scrum Master to lead cross-functional teams in delivering agile-based project outcomes. The role involves facilitating Scrum processes, enhancing team communication, and driving continuous improvement while ensuring adherence to Agile methodologies.
AppsBankingCreditEnterpriseFinanceFinancial ServicesPayments
No H1B
Responsibilities
Effectively informs and negotiates with senior management on issues related to the Scrum process
Assess patterns of impediments, process challenges and engage team through Retrospective for improvements
Guides and develops clear Sprint standards while keeping team engaged and on task
Holds team accountable to Scrum values and practices
Applies advanced analysis and problem resolution skills to identify root cause to complex sources of impediments
Creates a team environment by establishing trust and transparency through collaboration and communication while preserving the Agile culture and restoring confidence
Drives a collaborative team environment that fosters creativity and innovation
Engages team to make sure stories and other project deliverables to the platform team are of sufficient quality and provided in a timely manner
Supports team building and team development by utilizing the abilities and skills of individuals, and fostering a feedback culture
Initiates, builds and maintains positive relationships with IT and internal customers to ensure effective completion of project work
Drives process measurement automation through tools
Creates visibility of progress, roadblocks, risks and process adherence through dashboards/tools to engage team and stakeholders for everyday action
Displays broad business and technical knowledge while partnering with development leads for capacity planning and resource allocation in all Agile tools
Guards and shields the team(s) from distractions and interruptions from external interferences
Promotes continuous team improvement, measures the team and helps the team and individuals measure themselves to be more productive and to produce higher quality products
Ensures quality and completeness of the product through unit, integration, and regression capabilities
Educates team, project office and management on Agile software principles and practices
Has a strong understanding of the overall business and of the business and technical terms presented
Uses expert analysis and problem resolution skills to identify complex and infrequent sources of impediments
Inspires creative solutions that identify the true source of impediments and demonstrates skills to remove impediments impacting the team
Qualification
Required
Bachelor's Degree
Degree in a related field of study from an accredited university. Additional related TSYS experience may be considered in lieu of a degree
Typically Minimum 6 Years Relevant Experience Required
Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Minimum of 4 years Agile experience
Certified Scrum Master and other Agile project management certifications (CSM, SAFe, PMI-ACP)
Preferred
Typically Minimum 8 Years Relevant Exp
Extensive knowledge of Agile approaches including XP and Kanban
Previous experience with Agile tools and techniques including User Stories, ATDD, TDD, Continuous Integration, Continuous Testing and Agile Games
Benefits
Medical
Dental and vision care
EAP programs
Paid time off
Recognition programs
Retirement and investment options
Charitable gift matching programs
Worldwide days of service
Company
Global Payments Inc.
Global Payments (NYSE: GPN) is a leading payment technology and software company that powers commerce for businesses of all sizes worldwide.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-02-20Post Ipo Debt· $1.75B
2001-01-26IPO
Leadership Team
Robert Cortopassi
President and COO
Emily J. Edmonds
Vice President, External Communications
Recent News
2026-01-22
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2026-01-22
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