Virginia Commonwealth University · 13 hours ago
Assistant Director, Admissions Operations
Richmond, VA
Full-time
Hybrid
Mid, Senior Level
1+ years expVirginia Commonwealth University is seeking an Assistant Director of Undergraduate Admissions Operations. The primary purpose of this position is to assist with planning, organization, implementation, and administration of undergraduate admission processing and enrollment management, ensuring operational efficiency and positively influencing recruitment cycles.
Higher EducationLife ScienceUniversities
No H1B
Responsibilities
Manage and provide daily support to the undergraduate processing team, including serving as a resource for the escalation of individual applicant issues and concerns
Develop, manage, evaluate, and implement processes that support effective, comprehensive undergraduate admissions functions at the university
Oversee the timely processing of special applications and programs such as Summer Scholars Guaranteed Admission and Honors, Medical Laboratory Sciences and Clinical Radiations Science, etc
Manage admission operation processes including application import and input, scanning, indexing, technology (e.g. Slate, Ellucian Banner, Perceptive Content) configuration/integration, and technology updates and troubleshooting
Assist with annual set-up and rollover processes related to The Common Application and other activities
Maintain data integrity between SIS and CRM and ensure data is congruent for census reporting and all enrollment management processes and initiatives
Assist with refinements that support business processes
Perform ongoing assessments and improvements in accordance with best practices
Monitor key metrics on a regular basis (daily, weekly, monthly, and quarterly) and collaborate on the in-depth analysis of those metrics on a regular basis
Collaborate with other offices to synchronize data to meet notification goals
Liaise with campus constituents, troubleshoot issues, coordinate staff training, and participate in professional development plans
Meet with university administrators and other stakeholders to understand their needs and to give regular feedback
Provide daily and on-going departmental support as appropriate
Assist with the implementation and advancement of Admission application software platforms to enhance and streamline admissions processing systems
Be available to serve on special and/or standing committees
Stay up to date with technology currently in use at the university and explore ways to implement processing enhancements
Participate in annual professional development activities/conferences
Qualification
Required
Current VCU Employee
Bachelor's degree in a related field
One year of professional admissions experience in higher education
Experience using large student information systems relating to admissions work
Experience coordinating projects and completing tasks independently
Knowledge of higher education principles, practices, and procedures as it relates to admissions operations
Ability to work in a high-volume, complex environment
Ability to work effectively with faculty, staff, and students
Ability to effectively communicate both verbally and in writing
Demonstrated experience working in and fostering an environment of respect, professionalism, and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU
Preferred
Three or more years of professional admissions experience in higher education
Experience with Ellucian Banner, Technolutions Slate, Perceptive Content, or The Common Application
Experience managing subordinate professional, clerical, and/or student staff
Benefits
Comprehensive health benefits
Paid annual and holiday leave granted up front
Generous tuition benefits
Retirement planning and savings options
Tax-deferred annuity and cash match programs
Employee discounts
Well-being resources
Abundant opportunities for career development and advancement
Company
Virginia Commonwealth University
Virginia Commonwealth University.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$7.48MKey Investors
Virginia Innovation Partnership CorporationUnited States-Japan Foundation
2025-01-15Grant· $0.1M
2024-03-12Grant· $0.08M
2024-02-01Grant· $0.07M
Leadership Team
Karol Kain Gray
Senior VP and CFO
Andrea Ferreira-Gonzalez
Professor
Recent News
The Virginian-Pilot
2025-12-05
2025-11-01
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