NEOGOV · 13 hours ago
PFA Coordinator
Justice Center - West Chester, PA
Full-time
Onsite
Entry, Mid Level
$22.48/hr - $22.48/hr
2+ years expNEOGOV is seeking a PFA Coordinator to coordinate all aspects of the court's Protection from Abuse services. The role involves assisting litigants with PFA filings, providing administrative support to the Family Court division, and ensuring compliance with the PFA Act.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Generally, assist Family Court with scheduling, and other family court administrative matters as determined by the Family Court Administrator
Compile and publish the monthly and annual PFA case flow report for Protection from Abuse petitions filed in Chester County and submit those finding to the Court Administrator and the Administrative Office of Pennsylvania Courts
Assist pro se litigants in the filing of Protection from Abuse (PFA) and Protection for Sexual Violence and Intimidation (PSVI) petitions as required in the PFA Act
Maintain the PFA filing packets to ensure accuracy of information and availability to the public to include forms available in hard copy, electronic copy and information available on county web site
Maintain accurate statistical data regarding the number of PFA litigants served and number of temporary/final orders issued
Maintain and keep updated all PFA information and forms available to the public in hard and electronic formats
Explain the process to the Plaintiff, such as the petition, the order, the ex parte nature of the proceeding and the need to present testimony under oath in open court
Assist in the preparation of the petition and the narrative accompanying the petition
Research Plaintiff and Defendant in Courtview for outstanding Family Court Filings/Orders. Print out any custody orders or prior PFAs or other relevant documents to present to the Court at the time of the ex parte hearing
Present petition to Judge prior to the hearing and provide a brief overview of the matter or any issues the court should be aware
Accompany Plaintiff to Court when presenting the petition on the record
Arrange for service of PFA orders by Sheriff of Chester County and/or surrounding counties and states
File copy of Temporary Order and docketed order on the PFA Database (PFAD); write new court date in the calendar; enter information on computer calendar and update statistical data
Attend Miscellaneous Court on PFA days to be able to provide new hearing dates in real time to any case where a continuance has been granted
Docket the Event Results for all PFA matters
Work in conjunction with the Legal Specialist and Family Court Administrator to assure the smooth administration and processing of the PFA matters
Participate in educational efforts to inform and update local organizations, including Legal Aid of Southeastern PA, Domestic Violence, CVC and police agencies as requested
Participate in CLE programs for the local bar association
Maintain cross-training with other family court staff
Reply timely to inquiries from other departments within the court regarding PFA issues and indirect criminal contempt cases
Perform other duties, tasks and special projects, as required
Qualification
Required
Associate's degree in business/public administration, management, criminal justice, or a closely related field, two years of job-related experience, or any combination of education, training, and experience
Strong interpersonal and customer service skills
Ability to establish priorities and remain focused on daily operations
Strong organizational, time management, and documentation skills
Accurate and detail oriented with effective oral and written communication skills
Ability to work independently or as part of a team and proceed with objectives
Familiar with Pennsylvania Statutes, rules of court and court procedures
Ability to follow protocols to handle and resolve recurring problems
Ability to use common sense understanding to carry out written and verbal instructions
Exhibits sound and accurate judgement and an ability to make firm unbiased decisions
Knowledge of the PFA Act, court procedures, trauma informed principles
Flexible, with an ability to carry multiple tasks to completion
Exhibits a strong work ethic and a willingness to learn new tasks
Professionalism, integrity, and honesty with an ability to handle confidential matters
Valid Driver's License
Ability to work extended hours, as necessary
Preferred
Paralegal certification or bachelor's degree in business/public administration, management, criminal justice, or a closely related field
Three or more years of job-related experience, strongest preference for court roles or jobs working with domestic violence litigants
Knowledge of court programs such as CPCMS, Courtview or PFAD
Fluent in Spanish
Knowledge and understanding of Chester County Court policies and procedures
Benefits
Comprehensive benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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