Phillips Corporation · 18 hours ago
Service Support Coordinator
Bensalem, PA
Full-time
Onsite
New Grad, Entry Level
$47K/yr - $65K/yrPhillips Corporation is on a mission to be the world's best and is seeking a Service Support Coordinator who excels in high-volume communication and technical coordination. This high-energy role involves orchestrating commercial service traffic and ensuring seamless communication between clients and technical experts, leveraging CRM expertise to enhance the customer experience.
Manufacturing
Responsibilities
Act as the vital link between clients and technical experts
Utilize CRM expertise and data entry precision to ensure every request is captured with unprecedented accuracy
Gather machine-related intelligence during initial outreach to provide critical data for engineers
Synchronize 24/7 support availability and manage the high-volume pulse of the service department
Elevate the customer journey from a simple inquiry into a premium support experience through proactive communication
Qualification
Required
High-volume communication skills
Technical coordination skills
CRM expertise
Data entry precision
Ability to manage high-volume service traffic
Reliability in 24/7 support availability
Proactive communication skills
Preferred
Experience in a fast-paced environment
Mastery of high-volume coordination
Company
Phillips Corporation
Phillips Corporation is a global supplier of manufacturing technology products and services primarily focused on machine tools.
Founded in 1961
201-500 employees
Funding
Current Stage
Growth StageRecent News
Business Standard India
2025-09-25
Company data provided by crunchbase