BD · 1 day ago
Lab Automation Applications Specialist - St. Louis, MO or Chicago,IL
USA MO - St Louis
Full-time
Hybrid
Entry, Mid Level
2+ years expBD is a global leader in medical technology, focused on advancing health. The Lab Automation Applications Specialist will support customers with system implementations, troubleshooting, and training on lab automation products, ensuring smooth operations and collaboration among teams.
Health CareMedical DeviceTechnical Support
Responsibilities
Configure Lab Automation products to work optimally with the lab work processes
Train end-users in usage of the Lab Automation products
Provide on-site support during validation and go-live project phase
Execution of several Change Management workshops to engage the product end-users
Lead implementation of LIS connectivity
Participate in regular internal and external project team meetings
Transfer product ownership to customer team
Provide Second Level support for the Lab Automation instruments during product lifecycle
Leading of standalone instrumentation implementation projects
Support the Project Managers in the development of project plans and project schedules
Regularly update the project team on the status of implementation tasks
Identify implementation risks and communicate these to the Project Manager
Troubleshoot and rectify minor Lab Automation product issues
Assist in training new BD associates in operation of the instruments
Qualification
Required
Knowledge of the Microbiology laboratories processes and techniques
Continuous improvement skills (Lean/six sigma)
Demonstrated leadership, motivational and organizational skills with a proven track record of accomplishments in cross-functional projects/teams/programs
Demonstrated effective interpersonal skills; including effective internal and external communications and crisis/conflict resolution skills
Consistent professionalism in customer, cross-team/functional interactions with high concern for customer needs and expectations
Excellent Communication and Presentation Skills
Willing and able to travel up to 75%
BS/BA Degree required, preferably in (Bio) Medical field
Experience in hospital setting: supporting and troubleshooting Instrumentation and/or Laboratory Information Systems
Minimum 2 years' experience in Technical, Clinical Training or Education environment
Preferred
Training in 'Train-the-Trainer' methods, instructional design / development, adult educational methods desirable
Benefits
A valuable, competitive package of compensation and benefits programs
Rewards and recognition opportunities that promote a performance-based culture
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President Interventional Segment
Recent News
2026-01-22
Medical Device Network
2026-01-22
Company data provided by crunchbase