AAA Auto Club Enterprises · 19 hours ago
Branch & Insurance Specialist
Rutland, VT
Full-time
Onsite
New Grad, Entry Level
$18.25/hr - $20.08/hrAAA Auto Club Enterprises is seeking a Branch & Insurance Specialist to join their team in Rutland, Vermont. This role involves providing exceptional service to members regarding insurance policies and membership support while also developing sales leads for agents.
Insurance
Responsibilities
Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals
Be given opportunities to advance with skills-based pay increases, quarterly bonuses, and career growth. 90% of our managers are promoted from within!
Be eligible for competitive benefits package, including Paid Volunteer time and Pension Plan
Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties
Perform routine and advanced duties in support of agents and other team members
Develop insurance leads for office sales agents and life specialists
Qualification
Required
High School diploma or GED
Successful completion of background check and drug screening
Ability to navigate Windows, Outlook, Word, and the Internet
Strong verbal and written communication skills
Experience in customer service environment helpful
Ability to exceed assigned service quality goals
Preferred
Prior experience in insurance, retail sales, banking or similar customer service/sales environment
Advanced customer service skills
Ability to work overtime including Saturdays
Proficiency with Microsoft Office basics
Proven ability to exceed assigned sales or service quality goals
Excellent communication, interpersonal and organizational skills
Adaptability to change and ability to meet deadlines
Benefits
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
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