IMS, Inc. · 1 day ago
Quality Control Documentation Auditor
Liverpool, NY, US
Full-time
Onsite
Entry, Mid Level
$44K/yr - $48K/yr
2+ years expIMS, Inc. is a company focused on quality control and compliance, and they are seeking a Quality Control Documentation Auditor. This role is responsible for ensuring the accuracy and integrity of production output and documentation through auditing and process improvement.
Artificial Intelligence (AI)Cloud ComputingInformation TechnologyInnovation Management
Responsibilities
Inspect materials, in-process work, and completed production files to ensure compliance with quality standards before mailing or release
Review live production files using established quality control checklists to prevent defects, breaches, or compliance failures
Trace and investigate production errors or defective mail pieces to identify root causes
Implement corrective and preventive actions to improve product quality and consistency
Audit documentation for accuracy, completeness, and compliance with company standards, SOPs, and regulatory requirements
Review and verify records across SharePoint, Jira, HubSpot, Microsoft Office, and other documentation platforms
Identify, correct, and document errors, inconsistencies, and gaps in records or reporting
Maintain detailed audit logs, including findings, resolutions, and recurring trends
Monitor production and documentation workflows to ensure adherence to quality and compliance standards
Collaborate with cross-functional teams to improve document control, version management, and reporting accuracy
Generate quality and audit reports, trend analyses, and summaries for management review
Manage Jira boards to track, prioritize, and document quality and audit tasks
Assist with training production and administrative staff on quality control standards and documentation best practices
Create, maintain, and update SOPs and training materials in collaboration with the compliance team
Support internal and external audits and regulatory inspections as required
Qualification
Required
High school diploma or equivalent required; associate or bachelor's degree preferred
2+ years of experience in documentation review, auditing, or quality assurance
Proficiency with: SharePoint, JIRA, HubSpot, Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
Exceptional attention to detail and organizational skills
Strong written and verbal communication skills
Ability to manage multiple tasks in a deadline-driven environment
Demonstrated ability to collaborate effectively across departments and with executive leadership
Preferred
associate or bachelor's degree
Company
IMS, Inc.
IMS, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
W. Lee Vanderpool,Jr
Chairman and Chief Executive Officer
Warren Vanderpool
Chief Executive Officer
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