Progressive Dental LLC · 5 hours ago
Senior AI Software Engineer
United States
Full-time
Remote
Senior Level
$150K/yr - $175K/yr
7+ years expProgressive Dental LLC is seeking a Senior AI Software Engineer to design, build, and own production-grade AI capabilities across their proprietary SaaS CRM and LMS platform. The role involves delivering reliable, scalable AI-powered features, with end-to-end ownership of AI-driven product functionality, and requires strong architectural judgment and collaboration with cross-functional teams.
DentalMarketingSocial Media Marketing
Hiring Manager
Gracen Kovacik Malandro
Responsibilities
Build and operate AI systems that power customer engagement across voice, email, SMS, live chat, and web experiences, supporting both inbound and outbound communication workflows
Develop AI-driven coaching functionality for our training program, The Closing Institute, including AI-based role-play, simulated patients, script and talk-track practice, and feedback on live calls and other real communication events
Create marketing optimization capabilities that learn from real-world performance data to improve campaign effectiveness, conversion rates, and overall marketing outcomes over time
Build AI-powered marketing content generation workflows that produce, adapt, and optimize messaging based on audience context, historical results, and business goals
Implement and maintain AI services and workflows primarily in Python, selecting appropriate models, tooling, and architectures for each use case
Design and operate AI service layers such as Model Context Protocol (MCP) servers, integrating AI capabilities into existing backend systems and product surfaces
Work daily in GitHub using pull requests, code reviews, and branching workflows, contributing to CI/CD pipelines that build, test, and deploy AI services and supporting infrastructure
Collaborate with Product Management and the CTO to plan work, make architectural decisions, and align AI development with product and platform priorities
Integrate AI functionality with existing backend services in collaboration with teams working in TypeScript and Node.js (NestJS)
Troubleshoot and resolve issues across AI services, backend systems, and supporting infrastructure in Windows and Linux environments
Communicate technical progress, architectural tradeoffs, and delivery risks clearly to leadership and cross-functional partners
Qualification
Required
7+ years of professional software engineering experience
2+ years of hands-on experience designing and implementing machine learning algorithms (MLA) or AI-driven systems in production environments
Strong experience using Python to build AI services, automation, and data-driven product functionality
Experience working with large language models and modern AI tooling, including model selection, prompt and workflow design, and integration with external model providers and APIs
Ability and willingness to stay current with rapidly evolving AI models, tooling, and platform capabilities, and to evaluate new releases for practical product impact
Experience with JavaScript and TypeScript and backend service development, including Node.js and NestJS, sufficient to integrate AI capabilities into existing systems
Proven experience designing and implementing APIs and integrating with third-party systems in secure, scalable production environments
Experience building and supporting SaaS or enterprise-grade software products with real users and uptime expectations
Hands-on experience using GitHub for daily development, including version control, pull requests, and code reviews, and experience working within CI/CD pipelines and automated delivery workflows for production systems
Experience working in Agile or Scrum-based environments, with comfort adapting execution and process as product needs evolve
Ability to operate independently, take ownership of complex systems, and drive work to completion with minimal oversight
Strong communication skills, with the ability to clearly convey technical progress, risks, and architectural tradeoffs to the CTO, CIO, Product Management, and Engineering teams
Preferred
Experience integrating with Dental Practice Management Systems such as Dentrix, Eaglesoft, OpenDental, Carestack, or other medical or healthcare-related systems
Background working in healthcare or other regulated industries, with an understanding of compliance, data privacy, and operational constraints
Experience building or operating AI systems involving voice, transcription, or conversational interfaces in production environments
Company
Progressive Dental LLC
Progressive Dental™, and The Closing Institute®, are the nation's foremost dental marketing and sales coaching authorities.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
McCarthy Capital
2024-05-30Private Equity· $100M
Leadership Team
Bart Knellinger
President and CEO
Recent News
pitchbook.com
2024-06-05
Business Observer
2024-06-05
2024-05-31
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