Arch Insurance Group Inc. · 2 days ago
Executive General Adjuster, Commercial Field Property
Hartford, CT
Full-time
Onsite
Senior Level, Lead/Staff
$112K/yr - $135K/yr
10+ years expArch Insurance Group Inc. is a company with a culture rooted in collaboration, expertise, and innovation. They are seeking an Executive General Adjuster to handle first party large property claims, ensuring optimal claim resolution for high severity and complexity claims while maintaining compliance with quality standards and regulations.
FinanceFinancial ServicesInsurance
Responsibilities
Handles first party property claims of high severity and complexity as assigned
Completes field inspection of losses including accurate scope of damages, photographs, and estimates
Broad scale use of innovative technologies
Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies. Secures recorded or written statements as appropriate
Establishes timely and accurate claim and expense reserves
Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters
Negotiates with multiple constituents, i.e.; contractors or insured's representatives and conveys claim settlements within authority limits
Writes denial letters, Reservation of Rights and other complex correspondence
Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools
Meets all quality standards and expectations in accordance with the Company Guidelines
Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures
Manages file inventory to ensure timely resolution of cases
Handles files in compliance with state regulations, where applicable
Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners
Recognizes when to refer claims to Special Investigations Unit and/or Subrogation Unit
Performs administrative functions such as expense accounts, time off reporting, etc. as required
May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed
CAT Duty ~ This position will require participation in our Catastrophe Response Program to assist our customers in other states
Must secure and maintain company credit card required
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Company requirements
Perform other duties as assigned
Qualification
Required
Ten to fifteen (10-15) years of work experience at an insurance company and/or insurance claims loss adjustment service provider managing property claims process supporting commercial accounts
Considerable working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property claims, property policy construction, ISO Commercial Property forms, and property insurance coverage evaluation/interpretation
Proper adjuster licensing in all applicable states
Legal concepts and processes knowledge base
Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
Strong time management and organizational skills
Demonstrated ability to take part in active strategic discussions
Demonstrated ability to work well independently and in a team environment
Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
Willing and able to travel up to 75%
Bachelor's degree from an accredited university or two or more insurance industry designations or four additional years of related experience beyond the minimum experience required above may be substituted in lieu of a degree
Proper & active adjuster licensing in all applicable states
Benefits
Multiple medical plans plus dental, vision and prescription drug coverage
A competitive 401k with generous matching
PTO beginning at 20 days per year
Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
Basic Life and AD&D Insurance
Short and Long-Term Disability
Paid Parental Leave of up to 10 weeks
Student Loan Assistance and Tuition Reimbursement
Backup Child and Elder Care
Company
Arch Insurance Group Inc.
Arch Insurance Group Inc., a division of Arch Capital Group Ltd. (ACGL), is a market-leading specialty insurer.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rebecca Raisley
Vice President of Business Development
Valerie Turpin
Division President - Property and Marine
Recent News
MarketScreener
2025-07-16
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