Optum · 10 hours ago
Strategic Insights Analyst
Eden Prairie, MN
Full-time
Hybrid
Entry, Mid Level
$50K/yr - $89K/yr
2+ years expOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Strategic Insights Analyst will be responsible for client experience measurement and NPS programs, supporting the vision and execution of NPS programs while communicating insights to leadership. This role involves collaboration with various teams to ensure actionable insights are aligned with enterprise priorities.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Support, in partnership with market research consultant, strategic design, execution, and storytelling of Net Promoter Score (NPS) programs across Optum Client, ensuring insights are actionable and aligned with enterprise priorities
Oversee Optum Client project management, inclusive of sample, timeline, survey approvals, and vendor management
Support competitive NPS survey for Optum Client, including deep dive reporting with key cohorts
Assist in presenting client-centric insights to diverse audiences with a focus on clarity, impact, and actionable recommendations
Partner with Optum Offshore team to provide sample validation, business context and alignment on reporting structure
Contribute to the success of a strong Strategic Insights group as a collaborative team member
Qualification
Required
High school diploma / GED
Must be 18 years of age or older
2+ years leading primary marketing research projects
1+ years of experience analyzing data
1+ years' experience with NPS research
Project management skills
Proficient in Microsoft, Word, Excel, and PowerPoint
Flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST
Reside within commutable distance to the office at 1 Optum Circle, Eden Prairie, 55344
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Preferred
Strategic thinking: Ability to connect insights to broader business goals and influence direction
Excellent project management: Skilled in managing multiple priorities, timelines, and stakeholders with exceptional attention to detail
Strong communication & storytelling: Able to synthesize complex data and craft executive-level narratives into compelling stories and present findings clearly to diverse audiences
Demonstrated excellence in crafting executive-level narratives, exemplifying storytelling ability
Collaboration & influence: Works effectively across business lines, functions, and seniority levels to drive alignment and action
Presentation excellence: Confident and engaging presenter with a bias toward actionable recommendations
Critical thinking & problem-solving: Passion for turning data into insights and identifying opportunities for impact
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase