IT Business Support Analyst jobs in United States
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ALTIVIA · 4 hours ago

IT Business Support Analyst

positionHouston, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

ALTIVIA is a company focused on supporting its employees' technical needs, and they are seeking an IT Business Support Analyst. This role involves deploying, maintaining, and supporting employee computers, printing, and phone systems, while providing first-response support for technical issues.

Chemical
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H1B Sponsor Likelynote

Responsibilities

Install, configure, maintain, and troubleshoot computer hardware, software & peripheral devices in a Microsoft networking environment
Work with employees to diagnose and solve hardware, software, and printing issues over the phone or face-to-face
Aid in the maintenance of wired & wireless network devices onsite and remotely
Support senior IT staff when necessary

Qualification

Windows 10 supportComputer hardware troubleshootingNetwork hardware configurationMicrosoft OfficeInterpersonal skillsVerbal communicationWritten communicationSelf-motivationOrganization skillsDecision-making skills

Required

Associate degree and/or equivalent IT certifications and/or relevant experience
Must be able to pass a TSA security threat assessment (background check) and be approved for a TWIC card
Ability to work a 40-hour-per-week schedule Monday-Friday, with occasional overtime as needed
Ability to sit, stand and walk for extended periods both indoors and outdoors
Ability to work in a hazardous material environment
Must be able to respond outside of regular working hours in the event of an emergency
Can demonstrate knowledge of supporting Windows 10 and newer-based PCs and laptops
Good Microsoft Office skills. Outlook, Excel, PowerPoint, and Word
Must have strong interpersonal skills, including the ability to work with various personality types
Can clearly communicate verbally and in writing
Must follow through, complete tasks reliably, be self-motivated, and work independently
Must be detailed and organized and have good prioritization and decision-making skills

Preferred

Should be able to assemble a computer from scratch and/or diagnose issues quickly
Should have at least a general familiarity with network hardware and its configuration

Company

ALTIVIA

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Headquartered in Houston, Texas, privately-held ALTIVIA was founded in 1986 as a water treatment chemical producer.
dateFounded in 1986
location
Lancaster, Texas, USA
people-size201-500 employees
web-link
http://altivia.com/

H1B Sponsorship

ALTIVIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2013-01-02Acquired

Leadership Team

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J. Michael Jusbasche
Chief Executive Officer - ALTIVIA Petrochemicals
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Recent News

Newswire
USALCO Completes Acquisition of Brenntag Southwest’s Coagulant Manufacturing Business
2024-01-04
Company data provided by crunchbase