Field Services Engineer jobs in United States
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The Judge Group · 1 day ago

Field Services Engineer

positionCharlotte, NC
timeFull-time
remoteOnsite
seniorityMid Level
money$90K/yr - $105K/yr

The Judge Group is seeking a Field Services Engineer responsible for diagnosing, troubleshooting, and resolving mechanical, electrical, and software issues for clients. This role requires strong analytical abilities and clear communication skills, involving remote support and regular onsite visits to customer locations.

E-LearningInformation TechnologyProfessional Services

Responsibilities

Provide timely, high-quality customer service onsite, over the phone, and online
Record issues, solutions, and time using the internal ticketing system
Take ownership of technical problems and collaborate with development teams when needed
Perform mechanical, electrical, and computer-related diagnostics and repairs
Troubleshoot complex mechanical and electrical systems
Install and commission machinery at customer sites
Maintain strict safety standards for both internal teams and customers
Create and maintain technical documentation and procedures
Identify product improvement opportunities and collaborate with internal teams
Perform mechanical tasks (assembly, hand/power tools, onsite work)
Conduct electrical tasks (multimeter use, fault-finding, reading schematics, PLC experience)
Work independently and collaboratively with management, employees, and suppliers
Apply strong computer skills; C++ programming experience is a plus

Qualification

Mechanical diagnosticsElectrical diagnosticsSoftware troubleshootingC++ programmingElectrical certificationCustomer service experienceAttention to detail

Required

Bachelor's degree in Engineering (Mechatronics preferred)
Valid driver's license for the state/country of operation
Valid passport or ability to obtain one
Ability to work independently with strong attention to detail

Preferred

Electrical certification or ticket
Experience servicing or maintaining automated machinery
Customer service experience

Company

The Judge Group

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Glassdoor3.6
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Results through the Power of Experience.
dateFounded in 1970
location
Bala Cynwyd, Pennsylvania, USA
people-size1001-5000 employees
web-link
https://www.judge.com/

Funding

Current Stage
Public Company
Total Funding
unknown
1997-02-14IPO

Leadership Team

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Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
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Recent News

Seattle TechFlash
Family-Owned Business Awards 2025: 2 generations of The Judge Group turn $2,000 into $500M in revenue
2025-09-12
The Judge Group
Judge Recognized by Staffing Industry Analysts on Multiple 2025 Industry Lists
2025-08-05
The Judge Group
The Judge Group Named to Forbes' America's Best Recruiting and Temporary Staffing Firms 2025 List
2025-05-07
Company data provided by crunchbase