New York State Higher Education Services Corporation · 16 hours ago
Business Systems Analyst 1
Albany, NY
Full-time
Hybrid
Mid Level
$67K/yr - $85K/yr
4+ years expThe New York State Higher Education Services Corporation (HESC) is the state’s student financial aid agency, responsible for centrally administering New York’s major college aid programs. This role involves gathering and documenting business and compliance requirements, supporting regulatory reviews, and assisting with data analysis and user acceptance testing activities.
Financial ServicesHigher EducationNon Profit
Responsibilities
Assist in gathering and documenting business and compliance requirements under the guidance of senior analysts and compliance staff
Support the review of regulatory requirements, policies, and procedures to help identify impacts to business processes and systems
Help document current-state and future-state processes related to compliance activities, including workflows and basic process diagrams
Participate in meetings with Compliance, Legal, Risk, and business teams to capture notes, action items, and requirements
Assist with data analysis, reporting, and preparation of compliance metrics, dashboards, and management reports
Support user acceptance testing (UAT) activities by helping prepare test cases, executing test scripts, and documenting results
Maintain compliance documentation, including requirements, procedures, controls, and evidence needed for audits or examinations
Provide support during internal audits and regulatory reviews by organizing documentation and responding to information requests
Help identify process gaps, issues, or improvement opportunities and escalate findings to senior team members
Ensure work products follow established compliance, governance, and documentation standards
Learn and stay informed about applicable regulations, compliance processes, and internal controls relevant to the organization
Perform other duties as assigned
Qualification
Required
Eligible for appointment from the PCO or PATT Eligible Lists
One year of permanent competitive or 55 b/c service in a title designated as appropriate for transfer in accordance with Section 52.6 or 70.1 of the Civil Service Law
For Business Systems Analyst 1, G-18: Six years of business analysis experience including: Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
For Business Systems Analyst Trainee 2, G-NS (Equated to G-16): Five years of business analysis experience including: Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
For Business Systems Analyst Trainee 1, G-NS (Equated to G-14): Four years of business analysis experience including: Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience
Advanced NY HELPS placement for this title may be possible with proof of professional experience relating to the title being posted and can be discussed at time of interview
Benefits
Generous benefits package, worth 65% of salary, including:
Thirteen (13) paid holidays annually, plus two (2) floating holidays
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Thirteen (13) days of paid sick leave annually for CSEA or PEF; up to eight (8) days of paid sick leave annually for M/C
Up to three (3) days of professional leave annually to participate in professional development
Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
New York State Higher Education Services Corporation
The Higher Education Services Corporation (HESC) is a state agency in New York, United States that was created to help make higher education more accessible and affordable for New York residents.
51-200 employees
Funding
Current Stage
Growth StageRecent News
New York State Office of the Governor
2025-05-24
Company data provided by crunchbase