Early Warning® · 5 hours ago
Strategic Program Manager – Zelle
Scottsdale, AZ
Full-time
Hybrid
Senior Level, Lead/Staff
$104K/yr - $130K/yr
8+ years expEarly Warning is a trusted name in payments, providing cutting-edge solutions like Zelle® and partnering with institutions to enhance financial services. The Strategic Program Manager will be responsible for delivering large, complex programs and managing interrelated projects to achieve key strategic business goals.
Financial ServicesFraud DetectionPaymentsRisk Management
No H1B
Responsibilities
Understands Portfolio priorities and drives successful business outcomes within the program and aligned projects per aligned priorities
Manage all aspects of multiple interrelated projects within the program to ensure the overall program is aligned to and directly supports the achievement of strategic business objectives
Align project/program plans and interdependencies to ensure Program Roadmap success and Resources capacity
Performs program level governance review of all associated project to ensure they are tracking to be on time, within budget, and defect free to ensure customer value commitment
Monitor projects on an ongoing basis, evaluating progress, proactively works with project teams mitigating risk and effective issue resolution across program
Establishing best practices, templates, policies, tools and partnerships to expand and mature and improve effectiveness in support of meeting business objectives
Coach/Mentor other PMO team members on policies and procedures and best practices
Supports all internal and externally driven audits of projects within program
Engages cross project interdependency scheduling to ensure project interdependencies are documented and tracked including defining critical program level milestones within each project for visibility
Provides effective leadership and coaching to all stakeholders ensuring effective delivery of project/program outcomes in terms of cost, schedule, budget and quality
Creates and maintains master program plan for all active aligned projects and status reporting regarding program level milestones, success criteria, deliverable, dependencies, risks and issues, effectively communicating including executive leadership
Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data
Qualification
Required
Education and experience typically obtained through completion of a Bachelor's Degree in Business, Project Management and/or Computer Science or related field
Project Management Professional (PMP) certification or related certifications or equivalent work experience
Minimum of 8 or more years of related experience in program management
Demonstrated program management experience and people leadership and mentorship in business and technical environments
Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems
Ability to handle multiple complex projects within program / programs, to work independently, have excellent follow-up, and meet tight deadlines for deliverables. Possess excellent analytical and problem-solving abilities, and be able to deal effectively with ambiguity and constant change
Excellent oral, written and interpersonal skills to interact proficiently with executive leadership, staff and vendors
Highly engaged, self-starter with ability to balance achieving business results, fostering collaboration and influencing business strategies
Proactive in identifying and driving process improvements and documenting efficiency gains within the organization
Demonstrated experience with Agile and Waterfall methodologies and all aspects of the System Development Life Cycle (SDLC) methodology and tools
Background and drug screen
Preferred
Agile / ScrumMaster certifications
Lean Six Sigma certification
Experience with people management
Benefits
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
Company
Early Warning®
Early Warning Services, LLC, a financial services technology leader, has been empowering and protecting consumers, small businesses, and the U.S.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cameron Fowler
Chief Executive Officer
Recent News
Payments Dive
2025-10-31
Company data provided by crunchbase