NYS Office of Information Technology Services · 20 hours ago
Student Assistant Internship (HESC) NYC, Ref# 10848
New York, NY
Internship
Hybrid
Intern
$23/hr - $26/hrNYS Office of Information Technology Services is involved in supporting enterprise-wide technology modernization and transformation initiatives. The Student Assistant Internship role focuses on providing Agile and product delivery support, documentation management, and acting as a liaison between business and IT teams.
Cyber SecurityGovernmentInformation TechnologyIT Infrastructure
No H1B
U.S. Citizen Only
Responsibilities
Assist Technical Product Managers, Product Leads, and Scrum Masters with:
Agile ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives)
Preparation of agendas, facilitation support, and follow-up tracking
Support teams operating in Scrum, Kanban, and/or Scaled Agile (SAFe) environments
Help maintain product backlogs, sprint boards, and delivery artifacts
Develop And Maintain Clear, Structured Documentation, Including
Meeting notes, action items, and decision logs
Product, feature, and process documentation
Agile artifacts and operating model materials
Support knowledge repositories using tools such as Confluence or SharePoint
Learn And Actively Use Enterprise Platforms Such As
Jira (backlog management, sprint tracking, reporting)
Confluence (collaboration and documentation)
ServiceNow (intake, workflow, and service management, as applicable)
Ensure accuracy and consistency of data across delivery tools
Act as a liaison between business stakeholders and IT delivery teams by:
Assisting with requirements gathering and clarification
Supporting cross-team communication and coordination
Helping track dependencies, risks, and follow-ups
Participate in Agile maturity and transformation initiatives
Support adoption of product-led, customer-centric delivery practices
Gain exposure to enterprise technologies, cloud platforms, integrations, data, and security concepts
Qualification
Required
Must be a US citizen or foreign national eligible to work in the United States
Must be 18 years of age or older
Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State
Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program
Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C
Preferred
Strong interest in Agile methodologies, product management, and technology transformation
Excellent written and verbal communication skills
Strong organizational and analytical skills with attention to detail
Ability to learn quickly and adapt in a fast-paced environment
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint)
Prior experience or coursework in: IT, project management, product management, or software delivery
Agile, Scrum, or Scaled Agile frameworks
Familiarity with tools such as Jira, Confluence, or ServiceNow (academic or practical exposure acceptable)
Strong collaboration and teamwork skills
Initiative, curiosity, and a continuous learning mindset
Benefits
Generous benefits package, worth 65% of salary, including:
Thirteen (13) paid holidays annually
Up to Thirteen (13) days of paid vacation leave annually
Up to Five (5) days of paid personal leave annually
Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA
Up to Eight (8) days of paid sick leave annually for M/C
Up to three (3) days of professional leave annually to participate in professional development
Up to 50% telecommuting
Eligible employees and dependents can pick from a variety of affordable health insurance programs
Family dental and vision benefits at no additional cost
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
NYS Office of Information Technology Services
New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.
Founded in 2012
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Moore
CTO, Enterprise ITS - WorkPlace Solutions - Nano Tech
Venkatesh Nattanmai
Deputy Chief Technology Officer - Service Delivery
Recent News
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