Convergint · 14 hours ago
Service Sales Business Development Manager - Miramar, FL
Miramar, FL
Full-time
Onsite
Senior LevelConvergint Technologies LLC is looking for a full-time, enthusiastic, results-driven Service Sales Business Development Manager to join their amazing culture. In this role, you will be responsible for accelerating the growth of recurring service agreement revenue while leading and coaching a team of dedicated Service Account Executives.
BiometricsHealth CarePhysical SecurityPublic SafetySecurity
Responsibilities
Grow Recurring Revenue: Lead efforts to expand recurring service agreements across targeted markets, verticals, and customers. Personally drive business development efforts while ensuring the team meets new service agreement bookings goals
Coach and Lead Service Account Executives: Serve as a mentor, coach, and leader for Service Account Executives. Ensure clarity in strategy, accountability, and performance expectations for each team member
Customer and Market Expansion: Identify and pursue new service agreement opportunities within existing accounts including project attach, T&M only customers, cross-sell/up-sell, and new logo capture. Participate in customer business reviews to drive service growth. Expected results: Strategic plans are in place; execution results in closed net new service agreement bookings
Build and Manage High-Quality Pipeline: Work with decision makers to assess needs, gain agreement on the business case for service, demonstrate why Convergint is uniquely qualified, present proposals, negotiate, and close deals. Expected results: Maintain a pipeline at 3–4:1 over target
Retention: Assist in strategic renewals to ensure retention and long-term growth and stability of the service agreement base
Collaboration: Partner closely with Sales Managers to establish clear Account Executive/Service Account Executive guidelines, account ownership rules, and collaboration expectations that maximize customer coverage and service growth
Drive collaboration across Convergint offices and vertical teams for cross-sell
Support recruiting efforts for additional Service Account Executives as needed
Perform other duties and responsibilities as assigned
Qualification
Required
Expertise in selling service agreements (recurring revenue), preferably within the building services or systems integration space
Proven history of prospecting, developing, and acquiring new customers, including executive-level relationship building
Demonstrated ability to sell consultatively, focusing on value creation and aligning Convergint's solutions to the customer's broader business outcomes
Strong leadership and relationship-building skills, with the ability to influence, inspire, and collaborate across teams – while driving accountability and results
High levels of grit, adaptability, and flexibility – comfortable working through ambiguity and managing multiple priorities in a dynamic environment
Exceptional presentation and communication skills, with the ability to translate complex solutions into clear, customer-relevant narratives
Strong financial and analytical acumen
Proficiency in Microsoft Office and other sales productivity tools
Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Company
Convergint
Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence.
Founded in 2001
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$66.7M2021-12-16Secondary Market
2018-08-27Series Unknown· $19.74M
2018-06-29Series Unknown· $46.96M
Leadership Team
Ann Fandozzi
Chief Executive Officer
Eric Jacobs
Chief Financial Officer
Recent News
2025-07-16
Company data provided by crunchbase