Brody Brothers Pest Control · 23 hours ago
Customer Service Representative - Associate (Family Owned Call Center)
Owings Mills, MD
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrBrody Brothers Pest Control, a family-owned company, is hiring several friendly, upbeat Customer Service Representatives (CSR) to join their onsite call center team in Owings Mills, MD. The role requires individuals with a bubbly personality and a genuine desire to help customers by answering calls, scheduling service appointments, and providing clear explanations of services.
Health Care
Responsibilities
Answer inbound calls and assist customers with warmth and professionalism
Schedule service appointments accurately and efficiently
Explain services in a clear, easy-to-understand way
Communicate with field technicians to ensure smooth service
Help new customers get started with confidence
Qualification
Required
Friendly, positive, and bubbly personality
Strong communication and listening skills
Desire to help customers and make their day easier
Willingness to learn new systems and technology
Preferred
Previous customer service or call center experience preferred
Benefits
Paid training
Paid time off (increases with tenure)
Internal competitions with bonus opportunities!
CareFirst health insurance (3 plans, significant employer contribution)
Dentalvision insurance (100% employer-paid)
Life insurance (100% employer-paid)
Short-term disability (100% employer-paid)
401(k) with company match up to 4%
Employee referral bonuses
Company
Brody Brothers Pest Control
Brody Brothers Quality Pest Control is a family-owned and operated pest control company operating in the greater Baltimore Area and Montgomery County Area.
Founded in 1984
11-50 employees
Funding
Current Stage
Early StageRecent News
Company data provided by crunchbase