Help Desk Technician jobs in United States
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Madison Regional Health System · 22 hours ago

Help Desk Technician

Madison Regional Health System is seeking a full-time Help Desk Technician to be a part of the Madison Regional Health System mission: Committed to providing quality healthcare, close to home. The Help Desk Technician will provide on-site support for IT equipment, business applications, and networks, ensuring timely troubleshooting and user training.

Health CareHospitalMedicalNon ProfitOutpatient Care

Responsibilities

Provide staff with on-site local support in their use of IT equipment, business applications, and networks
Installing, diagnosing, repairing, maintaining, and upgrading hardware and software
Troubleshooting problem areas in a timely and accurate fashion
Providing end user training and assistance where required

Qualification

WindowsMicrosoft OfficeActive DirectoryWireless NetworksVirtual environmentsCustomer serviceTelephone etiquetteMulti-taskingAttention to detailCommunication skills

Required

Minimum Associate's degree in a computer related field
Experience with Windows
Experience with Microsoft Office
Experience with Active Directory
Experience with Wireless Networks
Experience with Virtual environments
Ability to communicate in a professional manner, utilizing either written or oral skills
Excellent customer service
Attention to detail
Great telephone etiquette
Computer knowledge
Ability to multi-task in pressure/stressful situations

Benefits

Full-time positions come with Madison Regional Health System's benefits package
MRHS offers retention pay to individuals who have worked at the facility for greater than one year
Madison Regional Health System employees receive a discount at the on-site cafeteria

Company

Madison Regional Health System

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Madison Regional Health System is a non-profit healthcare company that offers radiology, obstetrics, rehab, surgical & outpatient services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase