JPMorganChase · 1 day ago
Senior Lead Site Reliability Engineer
Plano, TX
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expJPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. The Lead Site Reliability Engineer will provide technical leadership, mentor engineers, and work on complex technical and business challenges to improve customer experience and service reliability.
Asset ManagementBankingFinancial Services
Responsibilities
Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
Exhibits deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other SRE best practices - implementing these within an application or a platform
Documents and shares knowledge within your organization via internal forums and communities of practice
Qualification
Required
Formal training or certification on software engineering concepts and 5+ years applied experience
Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc
Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
Ability to communicate data-based solutions with complex reporting and visualization methods
Recognized as an active contributor of the engineering community
Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm's strategy
Ability to anticipate, identify, and troubleshoot defects found during testing
Strong communication skills with ability to mentor and educate others on site reliability principles and practices
Preferred
Strong communication skills with ability to mentor and educate others on site reliability principles and practices
Advanced knowledge and experience in observability capabilities across applications (metrics, tracing, SLOs), alerting, telemetry collection and ability to design critical and golden signal monitoring and dashboards
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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