Licensing Specialist/Administrative Assistant-Office & Admin Specialist Int jobs in United States
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State of Minnesota · 5 hours ago

Licensing Specialist/Administrative Assistant-Office & Admin Specialist Int

The State of Minnesota is dedicated to improving the well-being of its residents and is seeking a Licensing Specialist/Administrative Assistant for the Veterinary Medicine Board. This role provides administrative support and customer service functions to ensure the efficient operation of the Board office, including managing licensing services for veterinary technicians and assisting with clerical tasks.

Government Administration

Responsibilities

Administer all licensing services for veterinary technicians including applications, renewals, continuing education audits, and other tasks related to the Board's licensing function, ensuring timely and accurate processing
Respond accurately and professionally to inquiries from applicants, licensees, board members and staff, employers, and the general public
Process application materials in a timely manner entering them into the appropriate database, verifying documents for accuracy and seeking clarification from applicants as needed
Create and maintain complete and accurate records
Provide organizational support services to ensure smooth and efficient operations

Qualification

Customer serviceData entryWord processingVeterinary medicineData practicesOffice skillsCommunication skillsOrganizational skillsProblem-solving

Required

Knowledge of communications sufficient to read, explain, and interpret a variety of materials; compose correspondence with accurate spelling, grammar and punctuation; and to communicate effectively with internal and external customers, including the ability to accurately handle confidential data
Customer service skills sufficient to provide prompt and accurate information to customers in person, on the phone, and through e-mail and other written correspondence and effectively communicate and elicit information with tact and diplomacy
Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify and protect files
Skills in data entry sufficient to enter data into specific fields or into a database management system
Skills in word processing sufficient to effectively use word processing software such as Microsoft Word to construct and type letters, memos, reports, and minutes of meetings that are grammatically correct, in proper format and free of spelling errors
Ability to collaborate with other employees to assist in the use of desktop or website publishing software to effectively produce a variety of agency publications
Knowledge of math sufficient to maintain complete and accurate financial records and balance and resolve discrepancies in areas like determining eligibility, level of benefits and/or payroll

Preferred

Experience providing administrative support, including processing applications, forms, complaints, etc
Ability to learn the statutory requirements for veterinary medicine and apply these requirements when reviewing submitted information
Knowledge of the Minnesota Government Data Practices Act and the ability to differentiate between public and non-public data
Strong office skills including keyboarding, filing, photocopying, and scanning
Ability to problem-solve effectively, work under pressure and switch quickly from one type of activity to another

Benefits

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Tuition reimbursement - Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Company

State of Minnesota

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State of Minnesota provides information for residents, businesses, government, employment, education, and travel.

Funding

Current Stage
Late Stage

Leadership Team

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Tim Walz
41st Governor of Minnesota
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