Comcast · 1 day ago
Analyst 3, Product Sales Support & Analysis
United States
Full-time
Remote
Mid, Senior Level
$56K/yr - $132K/yr
5+ years expComcast is a Fortune 50 leader in media and technology, known for driving innovation in entertainment and online experiences. The Sr. Operations Analyst will develop and communicate business performance insights, partnering with various teams to translate data into actionable reporting that enhances operational efficiency and drives business growth.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Track and analyze business performance against targets, benchmarks, and operational goals
Conduct operational and performance analysis to identify trends, risks, opportunities, and improvement solutions
Develop, maintain, and enhance complex reports, dashboards, and scorecards using multiple data sources
Produce and distribute recurring weekly, monthly, and annual performance reports
Pull and integrate raw data from a variety of systems to deliver comprehensive reporting and performance measurement
Collaborate across Operations—from frontline agents to executive leadership—to understand reporting needs and tailor outputs accordingly
Support special projects and ad‑hoc analysis as needed across the organization
Perform additional Business Operations duties as assigned
Qualification
Required
Strong experience in business performance analysis, operational reporting, and metric development
Advanced expertise in Excel (complex formulas, data modeling, visualization, and reporting)
Advanced expertise in PowerPoint, with the ability to design strategic presentations tailored to specific audiences and objectives
Working knowledge of Tableau and SQL
Familiarity with Salesforce and internal service delivery and care operating systems/tools
Demonstrated ability to manage multiple priorities, take initiative, and work independently
Bachelor's Degree
5-7 Years
Preferred
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience
Benefits
Commission under the terms of an applicable plan
Bonus
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2026-02-05
2026-02-04
Company data provided by crunchbase