Front Desk | Client Experience Coordinator jobs in United States
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Heritage Wealth Management · 18 hours ago

Front Desk | Client Experience Coordinator

Heritage Wealth Management is a planning-first wealth management firm that prioritizes client interaction. The Client Experience Coordinator will be responsible for managing the welcome experience for clients, scheduling appointments, and ensuring the front office is organized and ready for client interactions.

Financial Services
Hiring Manager
Nick Ryan
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Responsibilities

Own the welcome experience for every client interaction—on the phone and in person
Schedule and confirm appointments
Keep the front office client-ready
Communicate changes so advisors stay on time and clients feel well cared for

Qualification

Appointment schedulingCalendar managementHospitality experienceComputer basicsEvent supportLight admin experienceCommunicationOrganizational skillsConfidentiality

Required

1+ year in a hospitality + organization role (reception, office coordination, medical front desk, hotel/hospitality, customer support, etc.)
Appointment scheduling/calendar management experience
Strong computer basics (email, calendars, documents/spreadsheets) and ability to learn new systems quickly
Reliable in-office attendance; flexibility for occasional after-hours event support

Preferred

Financial advisory, insurance, legal, or medical office experience
Event support experience (registrations, reminders, check-in)
Light admin experience (scanning, basic documentation)

Benefits

$1,500 company-paid credit toward medical insurance
$500 additional benefits credit

Company

Heritage Wealth Management

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We help good people, make great financial decisions, to live a happy and successful retirement.

Funding

Current Stage
Early Stage
Company data provided by crunchbase