Santander Bank, N.A. · 2 days ago
USA Manager, Collections Operations
Boston, MA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $138K/yr
5+ years expSantander Bank, N.A. is a global leader and innovator in the financial services industry. The Collections Operations Manager will manage one or more teams within the Collections Division, providing direction and ensuring effective execution of processes while addressing associated risks.
BankingFinanceFinancial Services
Responsibilities
Manages one or more teams within the Collections Division
Has multiple direct reports spanning one or more functions / processes in the division
Maintains communication with peers and management across the division, Ops and the Bank as a whole
Manages team effectively and provides direction to the roles, responsibilities across the team
Strong job knowledge across all processes under management
Effective in management, execution of processes / functions, while identifying and addressing risks associated with responsibilities under management
Strong technical skills supporting processes / functions under management
Leads by example in expanding technical skills
Builds strong teams and works to set strategic direction for functions under management
Qualification
Required
Bachelor's Degree or equivalent work experience: Business, Accounting or equivalent field
5+ Years Experience in collections management with responsibility for managing large teams through direct reports
Excellent verbal, written, and interpersonal communication skills
Broad knowledge of technical skills and programs with the ability to operate within them
Leads through change and adapts to new ways of working, new technologies, automation, process streamlining etc
Can operate effectively in a fast paced, changing environment
Preferred
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education
Experience in Microsoft Office products
Benefits
Fair and competitive rewards package
Benefits are designed to support you, your family and your well-being
Company
Santander Bank, N.A.
At Santander Bank, it’s our mission to help people and businesses prosper.
5001-10000 employees
H1B Sponsorship
Santander Bank, N.A. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (36)
2023 (61)
2022 (66)
2021 (78)
2020 (69)
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Wind Turbine & Energy Cables
2020-01-22Debt Financing· $75M
Leadership Team
- -
CEO
Anh D.
Santander Bank T&O COO
Recent News
Hartford Business Journal
2026-02-06
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2026-02-04
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2026-02-03
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