Customer Service Support jobs in United States
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TEKsystems · 7 hours ago

Customer Service Support

positionMinneapolis, MN
timeFull-time
remoteHybrid
seniorityEntry Level
money$20/hr - $24/hr
date2+ years exp

TEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Support representative for a Medical Device Manufacturing client. This role involves handling high-volume patient communications and providing education and resources to ensure an excellent patient experience.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Manage high‑volume patient communications across phone, chat, and email
Educate consumers, answer questions, and resolve complaints
Collaborate with field marketing and market development teams
Meet performance metrics and document all interactions accurately
Stay current on product knowledge and support cross‑functional needs

Qualification

Customer serviceCommunication skillsCRM systems (Salesforce)Data entryMultitaskingEnthusiastic attitudeOrganizational skills

Required

Previous 2 years of call center experience
Strong customer service and communication skills
Comfort discussing sensitive medical topics
Ability to multitask, stay organized, and learn quickly
Experience with computers, CRM systems (Salesforce), and data entry
Motivated, focused, and enthusiastic attitude

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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Glassdoor3.9
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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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