GT Independence · 1 day ago
Director of AI & Automation
United States
Full-time
Remote
Mid, Senior Level
7+ years expGT Independence is a mission-driven Financial Management Services organization committed to helping individuals live independently. The Director of AI & Automation is responsible for shaping and implementing the enterprise-wide AI and automation strategy, driving initiatives to enhance operational efficiency and support growth across multi-state Medicaid programs.
Financial ServicesHome Health CareMedicalService Industry
Responsibilities
Develop and execute GT’s enterprise AI and automation strategy to support scalable growth and operational excellence
Identify high‑value AI use cases across the business (e.g., document processing, claims automation, predictive analytics, RPA, intelligent routing, chatbots, and compliance automation)
Build and manage a roadmap that accelerates automation adoption across the organization
Lead cross‑functional automation initiatives using RPA, workflow orchestration, ML models, and intelligent document processing
Partner with Operations, Enrollment, Customer Support, Payroll, and Compliance to re‑engineer processes and improve throughput, accuracy, and user experience
Drive cloud‑based AI enablement in collaboration with Infrastructure, Data, and Security teams
Collaborate with Data & Analytics teams to leverage GT’s data for forecasting, anomaly detection, and insight generation
Develop models that support predictive staffing, operational load forecasting, fraud detection, and state‑level program insights
Ensure data quality, lineage, and integrity within AI‑powered processes
Establish an AI governance framework to ensure responsible, compliant, and transparent use of AI technologies
Partner with Legal, Security, and Compliance to align AI initiatives with HIPAA, state Medicaid requirements, SOC2 standards, and data privacy regulations
Monitor emerging regulations and best practices to protect GT and its participants
Lead a cross‑functional AI & Automation team-including automation engineers, data specialists, and vendor partners
Serve as a strategic advisor to executive leadership on AI trends, risks, and opportunities
Communicate technology initiatives in a clear, compelling manner to stakeholders at all levels
Evaluate and manage AI platforms, automation tools, and strategic technology partners
Leverage enterprise platforms (e.g., Azure AI, Microsoft Copilot, RPA suites, intelligent OCR tools) to scale repeatable, secure, high‑value solutions
Ensure value realization, efficiency gains, and measurable outcomes from vendor relationships
Qualification
Required
7-10+ years of experience leading AI, automation, machine learning, or intelligent workflow initiatives
Proven success delivering complex automation and AI solutions in a production environment
Strong understanding of RPA, NLP, machine learning, intelligent document processing, and enterprise automation technologies
Experience leading cross‑functional technology teams and managing large‑scale digital transformation initiatives
Ability to translate business problems into AI‑powered solutions
Excellent communication skills with the ability to influence non‑technical and executive audiences
Preferred
Experience in healthcare, Medicaid, FMS, government programs, or similarly regulated industries
Familiarity with HIPAA, SOC2, state compliance standards, and secure data‑handling practices
Background working with Azure AI, Copilot Studio, RPA platforms (UiPath, Automation Anywhere, Power Automate), and cloud‑based ML pipelines
Experience building AI governance frameworks or ethical AI policies
Company
GT Independence
GT Independence is a Family-Owned Company.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
H.I.G. Capital
2025-11-18Private Equity
Leadership Team
John Carmichael
Chief Executive Officer
D. Pearl Barnett
Chief Operating Officer
Recent News
2025-11-20
2025-11-19
Company data provided by crunchbase