IQVIA · 10 hours ago
Senior Business Analyst - Patient Relationship Manager
Northborough, MA
Full-time
Onsite
Mid, Senior Level
$85K/yr - $212K/yr
5+ years expIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. They are seeking a Senior Business Analyst – Patient Relationship Manager to provide expertise in developing and enhancing business systems and to support the product team in delivering innovative solutions for patients and caregivers.
AnalyticsHealth CareLife Science
Responsibilities
Owns the requirements process including prioritizing and translating high level requirements into detailed user stories that the development team can execute against
Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and requirements
Devises or modifies procedures to solve complex problems considering system capacity and limitations, operating needs, and form of desired results
Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications
Serves as product expert for users, able to bring creative ad-hoc solutions to advanced use cases
Monitors and evaluates product progress including outcomes of deliverables, and recommends additional improvements based on internal and customer feedback
Supports in mitigating impediments to ensure successful completion of Release/Sprint Goals
Qualification
Required
Bachelor's degree in a related field, or an equivalent combination of education, training, and experience
5 years of prior relevant employment, demonstrating intermediate-level knowledge of principles, theories, and concepts of the job area
Demonstrated ability to understand client requirements as well as underlying infrastructure applications, systems, and processes to enable execution of those skills
Skill in clearly communicating complex technical information to lay audiences
Strong written and oral communication skills with high attention to detail, consistency, and accuracy
Strong interpersonal skills and a collaborative team-player
Excellent organizational and time management skills
Ability to work in a deadline-driven environment
Preferred
Knowledge of Patient Support Services and programs a plus
Proficient User of Excel, PowerPoint, & Word
Microsoft Dynamics
JIRA, including SDLC process
Confluence
Lucidchart
Smartsheets
Benefits
Incentive plans
Bonuses
Other forms of compensation
A range of health and welfare and/or other benefits
Company
IQVIA
IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
10001+ employees
H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (294)
2023 (261)
2022 (229)
2021 (208)
2020 (180)
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-06-02Post Ipo Debt· $2B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
Leadership Team
Chris Colapietro
Vice President, Customer Engagement
Jonathan Morris
VP & GM US Healthcare
Recent News
Business Wire
2026-02-05
legacy.thefly.com
2026-02-05
2026-02-05
Company data provided by crunchbase