Customer Services Associate / Dorm jobs in United States
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XBP Global · 1 day ago

Customer Services Associate / Dorm

XBP Global is a workflow automation leader that supports over 2,500 clients worldwide. They are seeking a Customer Services Associate to manage high volume shipments, operate mail equipment, and provide courier services while maintaining high levels of customer care.

Computer Software

Responsibilities

Valid Driver License – Must be able to drive a golf carts and Transit Van
Must be able to work Monday thru Saturday 8am to 6pm and Saturday’s 11am to 3pm – shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm
Must be able to deal with high volume shipments from all courier
Operate mailing and shipping & receiving
Operate mail equipment, golf carts
Order supplies and update employee lists
Pick-up and deliver mail, parcels, to customers
Lift large bundles of mail, overnight packages and shipments
Handle time-sensitive material like confidential, urgent packages
Provide courier & messenger services
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Take direction from supervisor or site manager
Participate in cross-training
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures
Perform other tasks as assigned

Qualification

Customer CareAttention to DetailFlexibilityTeam Collaboration

Required

Valid Driver License – Must be able to drive a golf carts and Transit Van
Must be able to work Monday thru Saturday 8am to 6pm and Saturday's 11am to 3pm – shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm
Must be able to deal with high volume shipments from all courier
Operate mailing and shipping & receiving
Operate mail equipment, golf carts
Order supplies and update employee lists
Pick-up and deliver mail, parcels, to customers
Lift large bundles of mail, overnight packages and shipments
Handle time-sensitive material like confidential, urgent packages
Provide courier & messenger services
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Take direction from supervisor or site manager
Participate in cross-training
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures

Company

XBP Global

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XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide.

Funding

Current Stage
Late Stage
Company data provided by crunchbase