RENON POWER · 4 hours ago
Field Applications Engineer (FAE)–BESS/Energy Storage
McKinney, TX
Full-time
Onsite
Mid LevelRenon Power is a new energy storage brand committed to making green power within reach. The Field Applications Engineer (FAE) will provide pre-sales support, lead on-site commissioning, deliver post-sales technical support, and collaborate cross-functionally to improve products and support customers in the battery energy storage systems sector.
Renewable EnergySemiconductor
Responsibilities
Provide pre-sales technical support
Support Sales teams with technical reviews, proposals, and customer calls
Provide system architecture guidance (battery + inverter pairing, sizing, topology)
Review site requirements and support design recommendations
Lead and support on-site commissioning
Travel to customer sites for startup, configuration, and validation
Work directly with installers, electricians, and EPCs
Verify wiring, grounding, communications, and firmware settings
Support commissioning documentation and closeout
Deliver post-sales technical support
Troubleshoot system issues (hardware, firmware, communications)
Support warranty cases, RMAs, and root-cause analysis
Serve as the technical bridge between customers and engineering teams
Collaborate cross-functionally
Work with Product, Engineering, Sales, and Manufacturing teams
Provide real-world feedback from the field to improve products, firmware, and documentation
Support training for installers and internal teams
Qualification
Required
Hands-on experience with BESS energy storage systems
Strong understanding of lithium-based battery systems (LFP preferred)
Strong understanding of hybrid and AC-coupled inverter systems
Strong understanding of CAN / RS485 / Ethernet communications
Strong understanding of commissioning workflows and field troubleshooting
Comfortable traveling to job sites and working directly with customers
Able to explain complex systems clearly—to engineers, installers, and non-engineers
Self-directed, organized, and calm under pressure (especially on commissioning day)
Preferred
Prior experience as an FAE, commissioning engineer, installer, or field engineer strongly preferred
Experience with residential, C&I, or microgrid systems
Familiarity with UL 9540 / UL 9540A, NEC requirements (Article 706, 480), and local AHJ expectations
Experience supporting products manufactured overseas
Bilingual (Spanish or Mandarin is a plus)
Company
RENON POWER
Welcome to Renon Power, a new energy storage brand committed to making green power within reach.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase