SightMD · 3 days ago
Revenue Cycle Management Supervisor
SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across multiple states. The RCM Supervisor plays a vital role in ensuring revenue is maintained by overseeing the billing system and supervising staff, focusing on financial management, process improvement, and team leadership.
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Responsibilities
Contribute to strategic billing plans and reviews, ensuring adherence to production, productivity, quality, and customer service standards; resolve billing-related issues and identify areas for system improvements
Prepare and monitor the annual billing budget, track expenditures, identify variances, and take corrective actions to maintain financial standards
Measure billing department performance against set goals, assess methods for improvement, and implement necessary changes
Research, develop, and update billing policies, procedures, and guidelines to ensure effective employee performance
Resolve order and invoice disputes, maintain customer relationships, and address issues with bank transfers to secure revenue
Review and approve credit memos, ensuring documentation is correct
Post all insurance payments in a timely and accurate manner
Maintain monthly records of receivables aged 30, 60, and 90 days, addressing overdue accounts per policy
Mail patient statements monthly, ensuring appropriate notation, and make decisions regarding bad debt write-offs based on patient needs
Address and rectify denied insurance claims that were previously approved
Oversee staff scheduling, managing time, attendance, and overtime requests
Evaluate and verify employee performance, providing feedback, and administering disciplinary actions when necessary
Contribute performance reviews and assist the manager in their administration
Identify skill gaps among team members and provide customized coaching to improve performance
Assist in the training and onboarding of new hires
Motivate team members, serve as a role model, and ensure a positive work environment
Ensure compliance with legal and regulatory requirements
Support the overall accounting and organizational mission by completing additional tasks as needed and attending monthly management meetings
Special projects and other duties assigned
Qualification
Required
Bachelor's degree in Accounting, Finance, or related field (or equivalent experience)
Minimum of 2 years of supervisory experience in a similar role
Strong organizational, leadership, and communication skills
Proficiency in MS Office Suite (Excel, Word, Outlook)
Knowledge of HIPAA and healthcare industry regulations
Preferred
Experience with Six Sigma methodologies
Experience in accounting software implementation
Benefits
Medical/Dental/Vision Insurance
Prescription Drug Coverage
Company Paid Term Life Insurance & Long-Term Disability
Supplemental Insurance Benefits
Employee Assistance Program (EAP)
Retirement Plan - 401(k)
Paid Time Off (PTO)
Paid Holidays
Career Development Programs
Company
SightMD
SightMD is a rapidly-growing integrated ophthalmic provider group, offering patients access to over 50 ophthalmic surgeons.
Funding
Current Stage
Growth StageRecent News
2025-11-21
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