Systems Technician jobs in United States
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General Dynamics Information Technology · 2 hours ago

Systems Technician

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to various agencies across the U.S. government. They are seeking a Systems Technician who will provide installation, maintenance, and troubleshooting support for information systems applications and related hardware, ensuring security and privacy of networks and assisting users with new software and equipment.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Provides installation, maintenance and troubleshooting support for information systems applications and related peripheral hardware
Set up workstations with computers and necessary peripheral devices (switches, printers etc.)
Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality
Install and configure appropriate software (Win10-11) and functions according to specifications
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders

Qualification

TroubleshootingInformation Technology (IT)Customer ServiceTicketing SystemsIT-related Certifications

Required

Top Secret SCI + Polygraph clearance required
Top Secret SCI + Polygraph clearance must be able to obtain
5+ years of related experience
US Citizenship required
Associate degree required
5+ years of technical / vocational IT experience
Must be able to lift up to 75 pounds; work on ladders and pull wiring/cables
Desire to delight and deescalate customer issues and requests
TS/SCI POLY required to start
Onsite in Chantilly, VA office 5 days/week

Preferred

IT-related certifications (i.e. ITIL V4, Sec+, Net+)
Experience with ticketing systems (i.e. ServiceNow, Remedy, etc.)

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

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General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Funding

Current Stage
Late Stage

Leadership Team

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Paul Nedzbala
Senior Vice President
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Ben Buckley
Vice President and General Manager
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Company data provided by crunchbase