Toyota North America · 12 hours ago
Senior Manager - Artificial Intelligence Agentic Workforce and Orchestration Strategy
Plano, TX
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expToyota North America is a leading company in the mobility industry, seeking a Senior Manager for their Enterprise AI Department. This role involves designing and implementing strategies for human-AI collaboration to enhance operations and productivity across the organization.
Manufacturing
No H1B
Responsibilities
Define the enterprise operating model for human–AI collaboration: roles, responsibilities, interaction patterns, escalation and oversight, and guardrails for safe and effective use
Lead the strategy and governance for AI orchestration frameworks (e.g., Model Context Protocol and future context or coordination architectures): define how contextual data, tools, and agent capabilities are standardized, orchestrated, and version-controlled across divisions; establish enterprise principles for scalable AI interoperability
Map and prioritize high-value workflows across divisions; design target-state processes that blend human expertise with AI and automation; build adoption playbooks and rollout plans
Specify the AI agent orchestration layer requirements, including task routing, handoffs, human-in-the-loop checkpoints, quality gates, and performance telemetry
Establish enterprise change framework: capability maturity model, training curricula, role-based enablement, coaching plans, and certification for AI-augmented roles
Build the value measurement system: baseline current-state KPIs, define outcome and efficiency metrics, instrument pilots, and run controlled rollouts to validate impact and ROI
Partner with HR, Operations, IT, Legal, Privacy, and Responsible AI to align policies, job architectures, competency models, and safeguards; ensure auditable evidence and compliance
Develop a portfolio roadmap and sequencing plan by division; design lighthouse pilots, scale-up criteria, and playbooks to accelerate adoption across business units
Qualification
Required
Bachelor's degree or equivalent experience in Computer Science, Engineering, Business Administration, or a related field
Minimum of 10+ years leading enterprise-wide operating model or workforce transformation programs with measurable outcomes across multiple business units
Delivered at least three large-scale process redesigns that achieved quantified improvements in cost, quality, or cycle time, validated by before-and-after KPIs
Demonstrated experience specifying and deploying human-in-the-loop or workflow orchestration systems, including measurement plans and operational guardrails
Built and executed change enablement at scale for 500+ employees, including role-based training, adoption targets, and effectiveness metrics
Authored enterprise playbooks and standards adopted by 3+ divisions, with governance mechanisms for sustainability and continuous improvement
Preferred
Prior design and rollout of AI agents or automation frameworks integrated with enterprise systems, achieving statistically significant productivity or quality gains
Experience in automotive, manufacturing, supply chain, retail, or field operations with demonstrated alignment to safety, compliance, and quality management systems
Created capability maturity models and competency frameworks for AI-augmented roles, including assessment and certification
Led multi-phase pilot programs with control groups and achieved documented ROI within two quarters from initial deployment
Relevant certifications in AI project management or delivery preferred
Benefits
A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools, and more
Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Company
Toyota North America
At Toyota, we’re known for making some of the highest quality vehicles on the road. But there is more to our story.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$4.5MKey Investors
ARPA-E
2024-12-18Grant· $4.5M
Leadership Team
Tetsuo Ogawa
CEO
Brian Kursar
Group Vice President - Head of Enterprise AI
Recent News
2026-02-05
Morningstar.com
2026-01-05
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