Rize Credit Union · 18 hours ago
IT Field Systems Administrator
Irwindale, CA
Full-time
Hybrid
Mid Level
$33/hr - $43/hr
3+ years expRize Credit Union is looking for a hands-on IT Field Systems Administrator who thrives on solving problems and supporting teams in a fast-paced environment. This role involves providing technical support, managing identities and endpoints, and ensuring security and compliance across branch locations.
BankingFinanceFinancial Services
Responsibilities
Provide hands-on technical support across assigned branch locations
Resolve moderate-to-complex technical issues and keep branch operations running smoothly
Support hardware deployments, troubleshooting, and technology refreshes
Administer accounts in Microsoft Entra ID and on-prem Active Directory
Manage device deployment, compliance, and configuration through Microsoft Intune
Support secure onboarding and offboarding processes
Respond to endpoint security alerts and follow established response procedures
Assist with investigations, documentation, and audit readiness
Help maintain secure and compliant endpoint environments
Handle escalated tickets from Tier 1 support
Document solutions and contribute to knowledge sharing
Participate in branch projects, upgrades, and system rollouts
Perform basic network troubleshooting and assist with implementations led by senior engineers
Coordinate with vendors and internal teams during outages or maintenance activities
Qualification
Required
High school diploma or GED
3–5 years in IT support, systems administration, or field-based technical roles
Hands-on experience with Microsoft Entra ID (Azure AD) and on-prem Active Directory
Strong Windows desktop and laptop troubleshooting skills
Experience deploying and supporting end-user devices in a business environment
Ability to independently diagnose and resolve technical issues
Strong communication skills and a service-oriented mindset
Valid driver's license and ability to travel regularly to branch locations in California and occasionally to Las Vegas
Comfort working onsite in branch environments as well as in an office setting
Preferred
Microsoft Intune or other endpoint management experience
Microsoft 365 administration experience
Basic networking knowledge (TCP/IP, switches, VPN connectivity)
Experience with endpoint security tools such as Microsoft Defender
ITIL-aligned service desk experience
Experience in financial services or other regulated industries
Certifications such as Microsoft 365 Modern Desktop Administrator, Network+, or Security+
Benefits
Work in a collaborative environment where IT directly supports team members and members
Opportunity to work hands-on with modern endpoint and identity technologies
Be part of a mission-driven financial institution focused on people and community
Participate in meaningful projects that improve how teams work and serve members
Company
Rize Credit Union
We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Daniel Rader
President/CEO
Tony Salse
Chief Technology Officer
Company data provided by crunchbase