Defense Information Systems Agency · 23 hours ago
IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
Mechanicsburg, PA
Part-time
Hybrid
Mid, Senior Level
1+ years expThe Defense Information Systems Agency is seeking an IT Cybersecurity Specialist to support the mission of the US Cyber Command. This role involves analyzing and resolving operational issues, managing customer onboarding, and ensuring compliance with security standards.
Communications InfrastructureGovernmentInformation TechnologyNational Security
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for analyzing and resolving a complete range of problems within the scope of the activity operations
Serves as the IT Specialist for customer on-boarding and ongoing service delivery, owning the full life cycle of application installations, schedules, and post-implementation support
Analyze and resolve complex operational issues, define performance requirements, and support policies, and lead rapid-response actions during catastrophic events
Working with implementation teams, they translate design specs into functional solutions, produce user manuals, and embed rigorous security and compliance controls
Conducting trend analyses they identify training needs, develop targeted training programs, and maintain knowledge-base of resolutions, while continuously evaluating new tools and technologies
The role regularly engages senior internal stakeholders, external vendors, and consultants to influence and secure adoption of technical recommendations
Qualification
Required
Must be a U.S. Citizen
Males born after 12-31-59 must be registered or exempt from Selective Service
This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination
In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months
Must be able to obtain and maintain access to classified information and eligibility to have the appropriate security clearance as a condition of employment
This position requires the incumbent to travel away from their normal duty station to other locations within the continental United States (CONUS) up to 5 percent of the time
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks
Attention to Detail - experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague
Customer Service - experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs
Oral Communication - experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience
Problem Solving - identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions
To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service
Experience walking customers through new product and services delivery, translating the best technical solution into project designs/plans to meet customer objectives. Complete understanding of and dedication to working in a high-paced customer service atmosphere
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement
There is no substitution of education for the qualifying experience at the GG-12 grade level
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
Defense Information Systems Agency
Defense Information Systems Agency is an IT support agency that offers analytics, testing, and computing services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Harry Roberts
Chief Engineer Business Systems SD2
Recent News
2025-11-27
2025-11-25
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