Inspire · 9 hours ago
Operations Integration Senior Manager
Atlanta, GA
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
7+ years expInspire is a multi-brand restaurant company whose portfolio includes iconic brands like Arby’s and Dunkin’. The Operations Integration Senior Manager is responsible for ensuring that initiatives and systems are execution-ready for Inspire’s Company-Owned Restaurants, acting as a strategic connector between the field and support center to improve operations and guest satisfaction.
Food and BeverageFood ProcessingRestaurants
Responsibilities
Lead ICR brand-level pilots, tests, and readiness assessments to ensure all initiatives, standards, and systems are execution-ready before deployment
Identify gaps early, partner cross-functionally to resolve them, and prevent rework post-launch
Serve as the primary conduit between operators and the support center, ensuring field needs and realities shape enterprise priorities
Represent the brand perspective with the Director of Ops Services and the Brand SVP of Operations, influencing sequencing, deployment, and system design
Identify brand-level friction points and drive resolution across Tech, Product, HR, Training, and Operations
Recommend prioritization of initiatives based on field impact, operator capacity, and alignment with the ICR Operating System
Partner with Tech, Product, Analytics, HR, Training, Risk, and Supply Chain to ensure solutions are usable, practical, and aligned to brand-specific needs
Work with Strategic Activation to ensure improvements, SOPs, and updates land clearly and consistently in the field
Lead and manage cross-functional project work in Asana, including milestone alignment, status updates, issue tracking, and project calls to ensure execution readiness and on-time delivery
Ensure brand execution aligns with the ICR Operating System (Focused Approach, Brand Performance Programs, Service Excellence)
Provide brand-level insights that help evolve and strengthen the Operating System
Create or refine playbooks, job aids, and communication tools to support adoption
Support RVPs, GMs, and field teams through field visits, coaching, and deployment assistance as needed
Partner with Analytics to translate field performance insights into actionable solutions
Drive continuous improvement cycles, measuring the impact on execution, team experience, and guest satisfaction
Qualification
Required
7–10 years of progressive multi-unit restaurant operations experience (DM-level or equivalent strongly preferred)
Proven ability to lead brand-level operational initiatives and deliver measurable performance impact
Strong credibility with field leaders and above-store operators
Exceptional communication and influence skills; able to bridge brand and enterprise priorities
Willingness to travel extensively (~60%)
Strategic thinker with the ability to lead while making decisions and solving problems
Excellent interpersonal, oral, and writing skills
Strong project management skills and ability to manage against established timelines and deliverables
Strong technical skills in Microsoft Office products, including Excel, PowerPoint, and Outlook or equivalent
Ability to build and maintain strong working relationships with field teams, support center partners, and vendors
Company
Inspire
Inspire Brands is a multi-brand restaurant company & owner. It is a sub-organization of Roark Capital Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Brown
Co-Founder and Chief Executive Officer
Kate Jaspon
Chief Financial Officer
Recent News
2025-10-17
Company data provided by crunchbase