ABM Industries · 5 hours ago
Administrative Assistant
Memphis, TN
Full-time
Onsite
Entry Level
1+ years expABM Industries is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. The Operations Administrator provides dedicated administrative, operational, and compliance support at the site level, ensuring accurate reporting and effective management of employee rosters and onboarding activities.
Facilities Support ServicesFacility ManagementJanitorial Service
Responsibilities
Manages all daily, weekly, and monthly site-level administrative tasks that support the Site Manager and operational delivery
Coordinates roster updates, shift patterns, and attendance records to ensure accuracy and alignment with contractual staffing requirements
Prepares standard operating documents, checklists, and compliance submissions required for audits, SWOPs and monthly operating reviews
Maintains organized digital and physical records supporting safety, HR, operations, training, and payroll compliance
Completes accurate Epay inputs including hours, PTO, shift changes, cross-site support, and retro adjustments in line with ABM policy
Ensures correct Epay Sub usage and supports documentation for shift swaps, additional shifts, and cross-support labor
Performs weekly validation of hours, rostered vs delivered hours, OT exceptions, and correct labor code utilization
Supports preparation of site-level cost inputs for P&L review, flagging anomalies or compliance variance risks to the Site Manager
Acts as the site-level liaison for Talent Acquisition, ensuring smooth candidate flow, interview scheduling, offer processing, and Day 1 readiness
Supports early-stage onboarding including I-9 coordination, site orientation preparation, badge activation, and uniform allocation
Tracks new hire progress through Day 7, Day 30, and Day 60 checkpoints to reduce early attrition
Maintains applicant status logs, onboarding checklists, and supports site hiring plans
Ensures timely and accurate completion of compliance deliverables including safety reporting, accident logs, LMS training records, roster reviews, and corrective actions
Prepares weekly/monthly data for Network Ops, BIT, Finance, Safety, and HR as required
Supports SWOPs, Near Miss, Global Auditing Tool (GAT) audits and internal governance reviews
Ensures adherence to contractual, legal, and policy requirements across all operational and administrative workflows
Serves as the administrative point of contact for Site Manager, ensuring smooth coordination across ABM teams (TA, HR, Payroll, Finance, BIT)
Provides clear, organized communication to frontline supervisors and shift leaders regarding rosters, changes, and operational updates
Maintains strong relationships with site POC stakeholders during administrative interactions while representing ABM professionalism and consistency
Identifies opportunities to streamline administrative tasks through standardization, templates, and process improvements
Supports the adoption of new systems, reporting tools, and governance frameworks deployed by BIT, CI, or Network Operations
Provides feedback from site-level execution to central teams to refine tools and improve usability for the field
Job duties may be modified at any time to support operational needs, compliance requirements, or account-wide initiatives
Qualification
Required
High school diploma or GED required
Minimum 1–2 years of similar administrative or operational support experience
Strong proficiency in Microsoft Excel, Outlook, Teams, and data entry systems
Ability to interpret and accurately manage hours, payroll inputs, and staffing schedules
Excellent verbal and written communication skills in English
Strong organizational skills and ability to manage multiple deadlines simultaneously
High attention to detail with the ability to produce accurate, consistent reporting
Ability to work collaboratively with Site Managers, Shift Leads, HR, TA, and central operations teams
Must be proactive, reliable, and capable of working with minimal supervision
Strong interpersonal skills and the ability to work effectively within a diverse workforce
Preferred
Associate's degree or administrative certification preferred
Driver's License preferred
Experience in facilities management, logistics, distribution environments preferred
Benefits
ABM offers a comprehensive benefits package.
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
10001+ employees
H1B Sponsorship
ABM Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President and CEO
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
2026-01-22
2026-01-16
2026-01-06
Company data provided by crunchbase