MUFG · 14 hours ago
Analyst
Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups, dedicated to making a difference for every client and community served. The Analyst role involves supporting transaction banking operations, resolving client issues, preparing reports, and collaborating with internal departments to enhance operational efficiency.
Financial Services
Responsibilities
Ensure prompt and effective resolution of client issues while delivering high standards of customer service and support for transaction banking–related matters
Support regular product assessments in coordination with internal stakeholders at both branch and regional levels
Partner with Corporate Banking Division/Dept CBD to promote new transaction banking solutions and secure customer transaction flows
Prepare and maintain monthly MIS reports, including customer profitability metrics and transaction volume data, for submission to TBOA
Provide support for knowledge sharing on and staff training related to transaction banking products across the branch
Assist in resolving issues related to GCMS+ and other cash management products
Support the implementation of GPH, CCT, and additional products for Yangon customers, ensuring proper T24 setup and coordinating issue resolution with relevant team
Collaborate with internal department (Operations, CBD, and ASOM) to analyze transaction data and identify opportunities for improving STP (Straight-Through Processing) and external stakeholder for processes and deliver high quality services
Organize and prepare materials for monthly Operations Control Committee meetings
Prepare monthly OIM reports, including FTE analysis and transaction volume reviews and submit findings to relevant department (GOPD)
Manage the submission of CORE reports for operational incidents and participate in designing action plans to mitigate future risks
Analyze key operational metrics (transaction volumes, operational incidents, cancellations, back‑value transactions, profit and loss impacts, pending items, and end‑of‑day processing times; assess performance trends and propose responsive measures)
Collaborating with senior staff in managing projects related to on process improvement and operational enhancement
Contribute to the establishment of a branch‑wide operational processing framework, addressing issues that impact overall branch efficiency and performance
Qualification
Required
Minimum 3-5 years of experience in transaction banking focusing on trade finance or cash management products
Technical knowledge of core banking systems such as T24, GCMS+, GPH/CCT
Knowledge of SWIFT, ISO 20022, local clearing systems, and payment file formats (MT, pain.001/pacs.008)
High level proficiency in Microsoft office
Advance excel skills with hand-on experience in Power BI for data visualization and reporting
Strong data analysis skills with the ability to present insights
Good understanding of STP concepts and failure modes (file format issues, validation rules, cut-off times, exception handling, repair queues)
Proficiency in English four skills
Strong interpersonal skills for effective engagement with internal and external stakeholders
Company
MUFG
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups.
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-04-29
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