University of South Alabama · 17 hours ago
Program Associate, Enrollment Services - 008905
Mobile, AL
Full-time
Onsite
New Grad, Entry LevelThe University of South Alabama is seeking a Program Associate for its Enrollment Services department. This role involves coordinating tours for prospective students, supporting orientation programs, and assisting with recruitment efforts to enhance student enrollment.
EducationHigher EducationUniversities
Responsibilities
Coordinates traditional group tours for high school and community college students, as well as non-traditional tours for community and institutional partners
Supports the tour needs of academic colleges, Alumni, and other campus partners
Coordinates internal and external tour requests (i.e. supplemental appointments with academics and student life)
Assists with all the components of the hybrid New Student and Parent/Supporter Orientation programs, with leadership responsibilities including the coordination of pre-orientation online learning (USAOnline modules), post-orientation engagement (i.e. open houses and Week of Welcome ( WOW ) events), Parent/Supporter engagement (i.e. orientation mixers and sessions, handbook, CampusESP), and campus outreach (i.e. job fairs, WOW , etc.)
Supports orientation efforts for returning/readmits, adult learners, and bridge students
Assists with sponsorship programs in support of orientation programming
Assists with recruitment and yield event programs and related tasks including USA Days, College Preview Week, etc
Supports Enrollment/Admissions through special population recruitment and yield programs for prospective students and their families (i.e. showcases, Jags Days, Flagship Leaders, etc.)
Collaborates with other units on campus and community partners to meet program needs and attend/lead meetings as needed
Provides general support and supervision of student staff with no direct reports, but proxy privileges and general leadership responsibilities
Assists with program assessments and data collection efforts to support continuous improvement, set goals and track program progress
Updates reports for the Director and provides feedback for staff, using data collected from surveys, Slate, etc
Counsels prospective students and families on admissions policies and standards, student life, etc., via in-person, virtually, email, phone call, text or mail, using Slate CRM and Banner ERP
Utilizes Slate CRM , Mongoose/Cadence CIP , Banner ERP , USAOnline/Canvas, and other technology to enhance communication initiatives, maintain student records, and provide superior customer service
Works closely with the offices within Enrollment Services and across the university to ensure optimum service is provided to assist in meeting university enrollment goals
Regular and prompt attendance
Ability to work schedule as defined and additional hours as required
Related duties as required
Qualification
Required
Bachelor's degree in a related field from an accredited institution as approved and accepted by the University of South Alabama
Possession of a valid driver's license and maintenance of a driving record sufficient to maintain insurance coverage under the University of South Alabama
An equivalent combination of education and experience may be considered
Preferred
Recruitment or admissions experience is preferred
Company
University of South Alabama
University of South Alabama is an educational institute that offers various academic courses and programs for students.
Founded in 1963
10001+ employees
H1B Sponsorship
University of South Alabama has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (8)
2022 (14)
2021 (13)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Kristen Roberts
Chief Financial Officer
Chris Cannon
Chief Information Officer & Associate Vice President
Recent News
2025-11-04
2025-08-26
2025-05-01
Company data provided by crunchbase