Partners Federal Credit Union · 13 hours ago
Mortgage Processor
Orlando, FL
Full-time
Onsite
Mid Level
$19/hr - $27.17/hr
3+ years expPartners Federal Credit Union is a credit union that focuses on providing exceptional service and support to its members. The Mortgage Processor is responsible for evaluating and processing mortgage and equity loans, ensuring compliance with regulations, and maintaining effective communication with all parties involved in the loan process.
BankingCredit CardsFinancial Services
Responsibilities
Provides effective support for all phases of equity and mortgage loan activities
Maintains a pipeline of 25+ active and "in process" loan files (first mortgage) and 50+ loan files (equity)
Maintains an acceptable (as stipulated by management) turn-around time on purchase, refinance or Equity files from member commitment ("green light") to final approval as determined and established by management
Receive and review new loan applications for completeness and compliance. Arranges files per established checklist order
Analyze loan packages, identify outstanding conditions, and clear requirements promptly to meet regulatory and investor standards
Orders necessary products required to process file
Verifies employment, salary, assets, and liabilities
Evaluates credit reports and member needs to pre-underwrite loan files. Orders Verification of Deposit (VOD) and Verification of Employment (VOE) and update file with completed documentation (first mortgage)
Quickly and efficiently resolves loan application issues. Works with and coordinates with applicants and Mortgage Loan Originator or MEPs in addressing credit reporting errors, appraisal values, low salary levels, and high debt ratios
Possesses a comprehensive understanding of Fannie Mae and PFCU lending guidelines, allowing for creative and compliant loan restructuring
Reviews information for completeness and accuracy. Clarifies missing or questionable information. Follows up with outside sources of outstanding documents
Ensures that all necessary items are available for underwriting. Tracks development of information to ensure compliance with underwriting guidelines. Resolves conditions of underwriting. Submits loans for final approval
Ensures all Desktop Underwriter (DU) and/or any Underwriter findings and conditions have been met. (first mortgage)
Communicates status of loans to Member, buyer, seller, realtor, and title company to ensure smooth closing. Adds concise and clear notes in the loan operating system (LOS) to keep everyone current with the updates. Actively communicates with members to keep them informed of the process
Prepares files for the closing desk. Makes sure the file meets quality assurance standards, with all applicable verifications performed as needed (i.e verbal verification of employment (VVOE), final credit, etc.)
Verifies confirmed rate to ensure adherence to lock desk policy, and coordinates rate lock resolutions with member and mortgage advisor. (first mortgage)
Works closely with mortgage closing to ensure smooth transition to closing, funding, booking/boarding
Maintains a satisfactory Quality Assurance rating as determined by management on all assigned files. Receives, reviews and initiates action to address any items on monthly audit report
Establishes and maintains professional business relationships with Members, Branches and vendors
Resolves (or refers) requests and problems promptly and courteously. Answer Member loan questions regarding applications in the process of approval and/or MEP/Retail questions
Maintains and conveys the Credit Union’s professional reputation and CORE values when working with members, co-workers, and vendors
Keeps Members and realtors properly informed of Credit Union policies and procedures. Notifies Members of additional information required
Maintains and conveys the Credit Union's professional reputation
Reviews and follows up on Outstanding Conditions Report as assigned
Assumes responsibility for related duties as required or assigned
Supports Mortgage Processing personnel as needed. Replace absent Mortgage Processing personnel as required
Attends meetings as required
Keeps management informed of area activities and of any significant problems
Keep current with compliance training
Qualification
Required
High School Diploma or GED
2 to 5 years of relevant work experience
3-5 years of experience in financial institutions
Experience in mortgage processing and closing documentation, closing disclosure/cash to close mechanics, title/escrow practices, investor/GSE and CFPB (TRID) requirements
Proficiency in Microsoft Office (Word, Excel, Outlook)
Real estate processing
Mortgage Loan Software
Minimum 3 years' experience in financial institutions
Minimum 3 years' experience in Real Estate Loan Processing
Excellent written and oral communication skills
Good phone skills
Solid analytical math and reasoning skills
Possesses a Member-centric philosophy
Excellent Member service skills
Effective teamwork skills
Ability to work independently and on multiple projects at one time
Excellent interpersonal and relationship-building skills
Takes initiative
Organized; good time manager
Responsible; Flexible; detail- and goal-oriented
Benefits
A bonus and/or long-term incentive units may be provided as part of the compensation package
The full range of medical, financial, and/or other benefits
Company
Partners Federal Credit Union
Partners Federal Credit Union is a financial institution that offers banking, credit cards, insurance, personal and commercial loans.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ricky Otey
Chief Executive Officer & President
Recent News
2024-04-07
Business Insider
2024-04-07
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