Patient Service Representative - Urgent Care - 137708 jobs in United States
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UC San Diego Health · 3 hours ago

Patient Service Representative - Urgent Care - 137708

positionSan Diego, CA
timeFull-time
remoteOnsite
seniorityMid Level
money$27.49/hr - $34.17/hr
date3+ years exp

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. They are seeking a Patient Service Representative to be responsible for customer service, registration, appointment scheduling, insurance verification, and other front desk duties in an urgent care setting.

Health Care
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H1B Sponsor Likelynote

Responsibilities

Under the supervision of the clinic manager, the Front Desk Coordinator is responsible for customer service, registration, appointment scheduling, insurance verification, greeting and checking in and outpatients, collecting copayments and answering telephones
Typical duties include answering multi-line incoming customer calls, completing the online registration, scheduling appointments, securing authorization for scheduled services, operating fax machine and scanner
Other duties as assigned

Qualification

Healthcare experienceThird-party payor knowledgeComputer proficiencyEPIC experienceAuthorization experienceCustomer service skillsMulti-specialty clinic experienceConfidentiality maintenance

Required

A minimum of three (3) years previous related experience in a large complex healthcare setting
Proven knowledge of third-party payors including federal, state, and private health plans
Proficient computer skills/ability and to work between multiple systems during calls
Demonstrated ability to work in an interactive environment
Must possess excellent customer service skills
Ability to maintain strict confidentiality

Preferred

EPIC experience
Experience in a fast-paced, multi-specialty clinic
Authorization and registration experience
Express Care, Primary Care and/or OBGYN experience

Company

UC San Diego Health

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UC San Diego Health is the only academic health system in the San Diego region.
dateFounded in 1966
location
San Diego, California, USA
people-size10001+ employees
web-link
https://health.ucsd.edu/

H1B Sponsorship

UC San Diego Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (308)
2024 (261)
2023 (232)
2022 (223)
2021 (131)
2020 (105)

Funding

Current Stage
Late Stage
Total Funding
$0.2M
Key Investors
The Beryl InstituteThe Conrad Prebys Foundation
2025-10-31Grant
2023-06-26Grant· $0.2M

Leadership Team

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Sandip Patel
Professor
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