QBE Insurance · 20 hours ago
Global Casualty Claims Lead
USA - NY - New York
Full-time
Hybrid
Senior LevelQBE Insurance is a leading global insurer, and they are seeking a Global Casualty Claims Lead to ensure the precise implementation of the Reinsurance programme while optimizing reinsurance assets and maintaining strong client relationships. The role involves managing complex casualty claims, collaborating with underwriters, and driving improvements in claim outcomes through data insights and technology.
Insurance
No H1B
U.S. Citizen Only
Responsibilities
Known and recognized as the Product expert for all technical Casualty claims issues, providing guidance, support, and resolution of complex cases
Work closely with the Product Underwriters and pricing team to monitor portfolio performance, identifying trends and implementing improvements to enhance claim outcomes and deliver excellent customer service
Ensure reporting and oversight are conducted with a global perspective, integrating claims data and insights from all regions and locations and highlighting areas where data can be improved
Consider use of technology to improve efficiency and productivity including AI and automation opportunities
Have a clear understanding of Product strategy and take the lead in identifying, collating and reporting losses and insights as required for outwards retro
Member of the monthly Global Casualty Committee meetings and regular Casualty Clinics, representing claims and ensuring key issues are discussed, such as large claims, large movements, red flags and volatile losses
Drive knowledge sharing across the claims and product teams to enhance technical expertise and deliver technical excellence
Represent Re Claims in Major Loss Protocol forum, co-ordinating response for Casualty exposures lines in collaboration with Executive Director, Casualty
Act as the visible face of Casualty Reinsurance claims both internally and in relevant industry forums
Manage a portfolio of claims as the role requires
Qualification
Required
Tertiary Degree or equivalent combination of education and work experience
Preferred
Significant exposure to managing high risk and/or high value claims
Involvement with relevant industry groups
Management experience with claims management experience
Moderate experience in insurance
Legal experience in an insurance setting
Benefits
Hybrid Working – a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
Company
QBE Insurance
At QBE we’re driven by our purpose of enabling a more resilient future.
Founded in 1886
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Vincent P. DiFiglia
CTO - Enterprise Architecture
Amanda Phillips
Lead Communications Partner
Recent News
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