LaunchCapital · 22 hours ago
Director Information Technology I
Lake Mary, FL
Full-time
Onsite
Director/Executive
20+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Director of Information Technology I will lead regional strategy and delivery for mission-critical issuing platforms, ensuring operational excellence and client alignment across Latin America.
ConsumerInformation TechnologyMedical DevicePublishing
Responsibilities
Own and prioritize the regional technology roadmap and delivery for issuing satellite products across LATAM
Align technology solutions with clients and product owners to meet business requirements and SLAs
Define and drive hybrid architecture and operational standards to ensure service continuity
Manage, mentor, and coordinate cross‑functional teams while enforcing governance and compliance
Deliver regional projects from planning through execution, meeting uptime, performance, and compliance targets
Qualification
Required
20+ years total IT/payments experience, including minimum 10+ years directly managing mission‑critical issuing platform operations
At least 5+ years hands‑on experience across the 4 core issuing platforms: Base24, Falcon, API/ITSP and Vision Plus
Proven delivery record: maintained 99.9%+ availability for 24x7 services and led 8+ major platform projects or migrations to production
Bachelor's degree (4‑year) required; Master's degree (2‑year program) preferred
Preferred
Fluency in two languages (English and Spanish); Portuguese proficiency as a third language desirable
5+ years leading regional delivery across LATAM, supporting 5+ countries
3+ years leading cloud migration or hybrid architecture initiatives for 24x7 services
10+ executive‑level presentations/negotiations demonstrating stakeholder and vendor management
Company
LaunchCapital
LaunchCapital is focused on entrepreneurs at the seed stage.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase