Chrysalis Health · 1 day ago
Fully Remote Patient Collections Specialist
United States
Full-time
Remote
Entry Level
$18/hr - $20/hr
1+ years expChrysalis Health is dedicated to connecting individuals with essential mental health services, and they are seeking a Fully Remote Patient Collections Specialist. This role involves managing the billing and collections process to ensure clients access the care they need while maintaining compliance and quality assurance.
FitnessHealth CareMental Health
Responsibilities
Perform billing and collection activities within established timelines
Verify and apply Medicaid, HMO, and insurance billing codes and reimbursement rates
Assist with audits, ensuring compliance and quality assurance of documentation
Manage high volumes of phone communication with clients, families, and payers
Maintain and update billing databases and EMR systems
Respond to inquiries and documentation requests within 24 hours
Collaborate with clinicians, administrators, and RCM leadership
Represent Chrysalis Health professionally during all interactions
Work effectively with diverse populations and individuals experiencing stress
Meet all annual training and compliance requirements
Qualification
Required
High school diploma or GED
At least one year of billing, collections, financial services, or administrative experience in a healthcare environment
Proficiency with computers, billing software, and EMR systems
Clear background check annually
Highly organized and detail-oriented
Skilled in navigating Microsoft Office (Word, Excel, Access)
Comfortable with databases and billing systems (e.g., Winasap 2000)
A strong communicator with excellent customer service skills
Able to work independently while collaborating with a remote team
Compassionate, patient, and mission-driven
Benefits
Comprehensive benefits package, including:
Employer-contributed health, dental, and vision insurance
Pet insurance options
Life insurance and voluntary GAP insurance
401(k) with employer match
Professional growth opportunities, including pathways into administrative and clinical roles
Company
Chrysalis Health
Chrysalis Health is a mental health care providing risk reduction treatment services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Magin Perez
COO
Company data provided by crunchbase