NEOGOV · 3 days ago
Receptionist - One-Stop Shop
Dade City, FL
Full-time
Onsite
Entry, Mid Level
$17/hr - $23.80/hr
2+ years expNEOGOV is seeking a Receptionist for the One-Stop Shop program at Pasco County. The role involves front desk reception duties, customer service, and clerical support, including assisting with program management and volunteer coordination.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Acts as an aide to the One-Stop Shop Program Manager
Performs reception duties, answers phone calls, assists walk-ins, and assists with event planning in a professional manner
Screens calls and refers callers to appropriate individual and department
Provides information and service to the public as needed and directed by the program manager
Sets up and maintains files, logs, and related technical information in the prescribed manner
Assembles information for supervisor's use
Enters and retrieves program data for the programs housed at One Stop Shop
Maintains records and reports for future review and use
Maintains inventory of equipment and property
Schedules maintenance of equipment
Creates and maintains databases of program participants
Works with volunteers to administer program activities which may include loading cars, taking/logging donations, working closely with participants in need of resources, skills, or specific donated goods
Works to digitize databases according to Program Manager needs
Qualification
Required
Graduation from an accredited college or university with an Associate degree and two (2) years' experience in responsible secretarial work OR a High School Diploma or equivalency and four (4) years' of experience
Two (2) years' experience working extensively with Microsoft Word 2007 or 2010 and Adobe Acrobat X Pro
Must currently hold or be capable of becoming certified in ServSafe
Must possess a valid driver's license
Ability to work independently with minimal supervision
Ability to make minor decisions within departmental policy related to safety and security of assets, employees, volunteers, and participants
Ability to lift approximately 20 pounds
Ability to work within safety guidelines and ensure policies and procedures are followed by volunteers, participants, and employees
Knowledge of business English, spelling, and punctuation
Knowledge of rules, regulations, practices, and procedures pertaining to word processing
Knowledge of Microsoft Suite of software; comfortable learning new computer-based programs
Knowledge of Excel and how to format, input, and retrieve data in spreadsheets
Ability to type, format, and proof documents
Ability to make logical and technical decisions in the application of word processor functions
Ability to communicate effectively using verbal, written, and visual communication skills
Accurate vision for copy typing and proofreading eight or more hours daily
Ability to sit for long periods
Benefits
Florida Retirement System (FRS) retirement plan
PTO (Paid Time Off)
Paid holidays
Group insurance
Tuition reimbursement
Deferred compensation
Medical leave pool
Annual medical leave buy-back
Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase