The Pathfinder Network · 4 days ago
Community Programs Supervisor
Portland, OR
Full-time
Onsite
Mid Level
$25.19/hr - $25.95/hr
3+ years expThe Pathfinder Network (TPN) has been providing support to justice-system impacted individuals and their families since 1993. The Community Programs Supervisor will oversee programming at the Center for Family Success, supervising staff and ensuring the delivery of high-impact programs that support individuals and families affected by the criminal justice system.
CommunitiesSocial
Responsibilities
Supervise and support program staff and promote staff retention and holistic wellness
Create and monitor staff schedules, provide individual staff supervision, and complete personnel documentation
Recruit, hire, and onboard new staff
Be present and available to staff as they perform their work and require assistance, have questions, and identify solutions
Ensure coverage of all methods of service delivery through planning and collaboration
Facilitate team meetings to support staff and ensure the successful delivery of programs
Evaluate and support staff in all operational and service delivery practices, such as intakes, creating service plans, assessing participant progress, implementing services, providing resources and referrals, and closures
Support in completion of paperwork and documentation as required. Ensure staff are processing documentation and paperwork as well as entering all data as required. Conduct at least monthly audits of electronic and paper files
Complete staff reviews and utilize performance support system and tools to ensure the success of staff
Train, coach, observe and provide feedback to staff and work with TPN’s Training Department to support program integrity and professional development of staff. Engage in ongoing training, coaching and support and participate in continuous quality improvement efforts
Participate in train the trainer processes for program curriculums and models. Role model effective use of curriculums and model, and train, coach and support other staff
Support the implementation of all program performance plans including the planning, coordination, and completion of all program performance output and outcome goals
Use information, data reports, and feedback loops to support successful delivery of programs
Facilitate successful implementation of day-to-day operational practices supporting program delivery. Maintain program supplies and materials
Teach, coach, and model positive parenting skills and other cognitive and social skills. Reinforce positive behaviors and progress
Facilitate classes using standardized curriculum and delivery model. Substitute in classes and/or facilitate support groups. Plan, review, and prepare materials for facilitation of classes
Support parent’s successful engagement with groups and other services at the Center for Family Success. Collaborate with and maintain communication with group facilitators/coaches, advocates, parent partners, peers, and other staff working with parents to support their successful participation and completion of programming
Assist in the completion and submission of all programmatic and grant reporting
Adhere to program budgets and financial policies and guidelines. Plan for and approve program expenses
Assist with and lead policy and procedure development to support all aspects of programming and operations
Support teams with all family engagement events and activity planning
Communicate with stakeholders and support and coordinate community engagement, outreach, collaboration, and partnership
Lead efforts to ensure a consistent referral stream and coordinate intake processes
Assist in implementation of new programming and grant projects from start to sustainability and serve as a leader in efforts to continuously improve, assess and advance all programs
Support, review and act on all aspects of participant and community feedback
Other duties as assigned
Be a champion in the shaping and sustaining of a diverse, equitable, inclusive and just workplace, with a focus towards creating racial equity
Participate on cross-departmental teams or committees regarding organizational policies, processes and work environment
Participate in Temporary Teams, Equity Team, Employee Resource Groups, and other teams
Contribute individualized skills, knowledge, experience and expertise to help the agency reach its mission
Qualification
Required
Equivalent to an Associate's degree in a related field
Three or more years of related experience
Experience facilitating groups
Experience working with service providers and community-based organizations
Non-profit experience and/or experience with the criminal justice system
Lived experience with the criminal justice system valued
Ability to fluently speak, read, and write in both English and Spanish valued
Intermediate level computer capabilities in use of databases, web-based environments, word processing, email, and spreadsheets
Excellent written and verbal communication skills, and ability to present and work with diverse audiences, specifically racial, ethnic, gender expression, socioeconomic, education, spiritual and other cultural backgrounds
Must pass a criminal history background check, employment verification, motor vehicle records check, and drug screen (which does not include testing for marijuana). Employment is contingent upon being granted badged access to Facilities and program sites
Must possess a valid driver's license and have access to a motor vehicle during work hours that is covered by adequate car insurance
Must pass a Motor Vehicle Report (MVR) check that meets the organization's underwriting criteria
Preferred
Experience supervising staff preferred
Benefits
Generous paid time off (12 accrued vacation days + 12 accrued sick days during your first year of employment, mental wellness hours)
17 paid days of significance each year
Extended holiday days of significance with a week off at the end of the year and 3 4-day weekends
Paid 30-minute lunch breaks
Employer-paid employee-only medical, vision and dental coverage starting first day of employment
Flexible Spending Account, Dependent Care Assistance Program, and employer-funded Lifestyle Spending Account
401k retirement plan with 3% employer match, fully vested immediately
Employer-paid short-term disability and accidental death and dismemberment
Supplemental virtual healthcare for employees and dependents
Employee recognition program, staff appreciation awards and swag store
Bilingual pay differential for eligible positions
Development opportunities and trainings
Company
The Pathfinder Network
The Pathfinder Network offers families and individuals impacted by the judicial system the resources and assistance they need.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase