TEKsystems · 1 day ago
NCino Salesforce BA
Plano, TX
Full-time
Hybrid
Senior Level
$65/hr - $85/hr
5+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. They are seeking a high-level Business Analyst with nCino experience to translate strategic objectives into actionable user stories and manage user acceptance testing while delivering data-driven insights to improve product adoption and effectiveness.
Information Technology
Responsibilities
Lead meetings with super users, stakeholders, and members of Management to gather detailed business requirements
Document and translate business requirements into clear, actionable user stories with detailed acceptance criteria
Manage user acceptance testing, drafting test scripts and coordinating with super users
Identify and track issues during user acceptance testing, escalating significant business decisions to the Product Owner or relevant stakeholder
Analyze business processes and workflows to identify areas for improvement. Monitor and evaluate the effectiveness of implemented solutions
Analyze nCino usage, user survey results and feedback generating insights to improve user adoption
Monitor and evaluate the effectiveness of implemented solutions
Prepare actionable insights and provide clear reporting to inform backlog prioritization and product improvements
Prepare regular updates on backlog status, sprint progress, adoption metrics, and key decisions
Collaborate with the Product Owner to define relevant KPIs; track and analyze these metrics to measure solution effectiveness and inform backlog prioritization
Act as a subject matter expert (SME) during training sessions, offering business context and clarifying requirements
Collaborate with the training team to ensure accuracy and relevance of training materials and content
Collaborate closely with nCino admins and training team to ensure clear communication of technical issues, escalations, and resolutions
Serve as a communication bridge between nCino admins, training and business product owner for issue escalation and resolution tracking
Coordinate with nCino admins and training team to resolve issues, ensuring stakeholders receive timely updates and clarity
Qualification
Required
Bachelor's degree in information systems, business, finance, or a related field
5+ years of direct experience working with the nCino platform in a commercial or retail banking environment
Strong communication skills with the ability to translate technical detail for non-technical stakeholders
Proven ability to prioritize work, manage competing demands, and deliver in a fast-paced environment
Preferred
nCino certifications (e.g., nCino Commercial Banking or Admin)
Salesforce Admin or App Builder certification
Experience with Azure DevOps (ADO)
Experience with JIRA, Confluence, or other Agile project management tools
Familiarity with banking regulations, credit policies, or loan servicing
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
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