WePackItAll · 3 days ago
QA Manager
WePackItAll is seeking a Quality Assurance Manager to lead their Quality and Product Safety Team. This role involves overseeing food and dietary supplement product safety and quality programs, ensuring compliance with regulations, and managing a team of quality assurance professionals to maintain and improve product standards.
Consumer GoodsManufacturingPackaging ServicesWarehousing
Responsibilities
Administer and implement policies and programs ensuring that organizational products and processes meet established product safety and quality standards at every stage of the process
Ensure compliance with all GFSI, FDA, USDA and state/local food safety regulations
Assist with leading the facility in all Food Safety, Packaging Quality and Product Quality related activities
Serve as liaison within the facility for all Company Quality Assurance Initiatives and Third-Party Audits
Serve as the facility Food Safety Program Coordinator, HACCP Coordinator and communicates to relevant personnel all information essential to ensure the effective implementation and maintenance of the Quality Management System
Manage quality assurance/quality control personnel and monitor the performance, competencies, and provide leadership, coaching, training, discipline, and development as needed
Foster a culture of continuous improvement and accountability within the Quality team
Support cross functional teams with input as needed from a quality perspective for customer specific audit/testing/inspection requirements
Manage sampling/testing program for all materials *(i.e. packaging components, film/labels, bulk/ finished material, in-process materials, and finished products).*
Ensure product quality meets specifications and monitor shift-to-shift processing variability
Manage unsellable and non-conforming inventory. Maintain the Hold and Release Program, prepare hold reports, and conducts weekly meetings to check status of any hold issues which are not resolved in a timely manner. Works with purchasing, inventory control, and warehouse personnel to investigate and manage quality assurance holds
Conducts finished product and raw material traceability/troubleshooting in response to customer complaints or in-house product issues
Trend analytical data and develop initiatives to improve plant performance against WePackItAll (WPIA) quality measures and ensure plant compliance with company and regulatory standards
Assist with trouble-shooting process and product deviations in Operations
Manage the Corrective Action and Continuous Improvement process
Track, analyze, and lead root cause analysis for all quality and customer complaint issues within the plant
Work with sanitation and our in-house laboratory to validate cleaning process and implement corrective actions
Routinely report on key Performance Indicators (KPIs) and lead the continuous improvement activities supporting them
Ensure compliance and record keeping for mandated quality checks, testing, sampling, and sanitation activities within all facilities
Conduct training sessions for employees to enhance awareness and understanding of food safety and quality standards. Assists plant with plant-wide training in the areas of HACCP, Sanitation, Allergen Control, Facility Security, Food Safety, and GMP's
Work with other certification bodies such as Kosher, Organic, and local regulatory agencies
Oversee pest control program and ensure pest control binder summaries are current. This includes implementing corrective actions to mitigate pest control operator findings and suggestions
Manage budgeting, purchasing and inventory of QA operating supplies
Maintain a safe work environment and support all plant safety programs
Other duties as assigned
Qualification
Required
Bachelor's degree in a relevant field (e.g., Food Science, Biology, Chemistry, Engineering)
5+ years of experience of quality management in food or dietary supplement manufacturing
Knowledge of Food Safety, Dietary Supplements, Cosmetics & Medical device relevant regulations and industry standards. (21 CFR Parts 101,111,117,201,210,211, & 820)
Certified HACCP and PCQI
Strong leadership and team management skills
Excellent problem-solving and decision-making abilities
Effective communication skills, both written and verbal
Attention to detail and a commitment to continuous improvement
Schedule flexibility, including the ability to work some weekends
Preferred
Experience with 3rd party Audit systems, preferred NSF & SQF
Familiar with quality improvement tools such as Lean or Six Sigma techniques
Spanish language is a plus