HellermannTyton North America · 10 hours ago
Quality Technician Supervisor (2233)
Milwaukee, WI
Full-time
Onsite
Mid, Senior Level
4+ years expHellermannTyton North America is a company focused on quality assurance in manufacturing, seeking a Quality Technician Supervisor to lead their technician team. The role involves overseeing quality control activities, managing escalated quality issues, coordinating team schedules, and ensuring compliance with established quality standards.
Plastics
Responsibilities
Effectively manage outgoing and incoming shift transitions to understand any quality event escalations and maintain seamless Quality support across all shifts
Lead shift meetings, communicate quality event escalations, hold tickets, and provide common quality focus across all shifts
Set team priorities and assignments to align with priorities, production needs, and quality goals
Work with the production team to develop a bench of qualified candidates to address daily staff shortages and maintain the designated staffing levels
Monitor and approve escalation activities associated with Back Tracking, Red Stamp, and Hold Ticket processes to confirm the proper execution of the associated processes
Support escalated quality concerns and coordinate with production and engineering for resolution
Develop and manage employee schedules to ensure appropriate quality coverage to support production, including any necessary overtime
Train new quality team members, provide necessary records, and support their ongoing development
Continually monitor team performance, conduct process audits, reinforce good performance, identify opportunities for improvement, and support any necessary disciplinary actions
Investigate escalated accountability concerns, determine the cause of the escalation, and work with team to provide actions / follow-up to resolve the issue
Handle any employee relations concerns prior to the need for escalation
Perform and/or supervise Hold Ticket, Backtracking, and Deviations processes
Support the “Red Bin” meeting, disposition decisions, and follow-up as needed
Perform “Red Stamp” reviews to confirm decision making and proper execution
Support the quality element of the daily huddle meeting as needed
Complete material certifications when needed
Qualification
Required
High school diploma or equivalency, required
4+ years of experience in a quality assurance role in manufacturing or related industry
Proficient in MES, SQC PAC, and JDE systems
Strong computer skills, including Microsoft Word and Excel
Ability to read and interpret engineering drawings and blueprints
Excellent communication and interpersonal skills for cross-functional coordination
Highly organized, with strong recordkeeping and prioritization skills
Strong math skills and high attention to detail
Able to operate lab equipment and interpret testing results
Must be able to lift, push, and pull up to 50 lbs
Good vision and color identification required for inspections
Ability to work non-standard hours and respond to shift demands
Must be able to stand for 6–8 hours per shift
Preferred
Leadership or team coordination experience strongly preferred
Demonstrated leadership ability with mentoring experience preferred
Company
HellermannTyton North America
HellermannTyton is a global leader in cable management and protection products and identification systems.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Blair Diemer, SHRM-CP
Human Resources/EHS Business Partner
Kong C. Morales
Human Resources Business Partner
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