South Carolina Treasurer's Office · 13 hours ago
Program Coordinator I
The South Carolina Treasurer's Office is seeking a detail-oriented claims analyst for the Unclaimed Property Program. This role involves assisting customers with information about unclaimed property, performing claims research, and ensuring proper payment to rightful owners.
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Responsibilities
Assists customers by phone, in person and virtually with information about the UPP
Performs searches for individuals and businesses searching for unclaimed property, and provides assistance regarding the claim process, including explaining documentation requirements
Reviews and approves general claims for payment within department guidelines
Performs in-depth research to ensure payment is made to the rightful property owner
Reviews and confirms validity of documents submitted by claimants to ensure appropriate payment of funds
Opens and preps daily incoming mail, accurately scans claim documentation into the system, and appropriately routes other mail to others as appropriate
Serves as a backup for other team members as needed to ensure continuity of service to constituents
Qualification
Required
Bachelor's degree and relevant experience
Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position
Critical thinking skills
Research skills
Detailed documentation skills
Ability to effectively communicate with the general public including representatives of companies that remit unclaimed property
Excellent written and verbal skills
Ability to plan and organize work activities and prioritize task completion according to established schedules and goals
Ability to multi-task and simultaneously navigate multiple on-line computer systems
Proficient in Microsoft Office products and adaptable to learning other proprietary computer systems
Ability to establish and maintain effective working relationships
May require occasional in-state travel and very limited overnight travel
Must be able to safely lift and carry files, books and reports weighing up to 25 lbs
Must be able to sit, stand, and walk for intermittent periods of time
Must be able to reach, bend, and twist at the waist to perform filing, deskwork and operate general office equipment
Preferred
Experience in reviewing legal documents in a financial services or related capacity is preferred
Company
South Carolina Treasurer's Office
The South Carolina Treasurer’s Office is a fast-paced, high-performing operation that more closely resembles a large regional bank.
Funding
Current Stage
Growth StageCompany data provided by crunchbase