NEOGOV · 16 hours ago
Workforce & Strategic Initiatives Administrator (WMS2) - Statewide
Multiple Locations Statewide, WA
Full-time
Hybrid
Senior Level
$87K/yr - $109K/yr
6+ years expNEOGOV is committed to ensuring that Washington state’s children and youth grow up safe and healthy. The Workforce and Strategic Initiatives Administrator will oversee the division’s workload planning, staffing model, and strategic initiatives, ensuring effective governance and management of complex Child Welfare projects.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Administrator for the Child Welfare (CW) Workload Model
Develop, implement, analyze, and publish outcomes for CW workload reports, directives, procedures, and policies
Manage related projects, group facilitation, and handle sensitive assignments
Provide statewide leadership for development, implementation, and ongoing monitoring of CW Regional staffing model and dashboard, including rules, policies, and procedures
Utilize statistical data analysis to ensure the effectiveness of the workload model, and apply expertise in workforce analysis and organizational design
Develop and submit an annual Workload Report for the Legislature
Support the development of Child Welfare biennial and supplemental budget requests
Review and analyze proposed legislative bills relative to DCYF Child Welfare to determine workload impacts on CW Operations
Participate in policy development and changes such as legislative proposals, federal law and regulatory changes, DCYF proposals, community partner proposals, and inter and intra-departmental proposals
Provide statewide leadership in committees and workgroups to represent workload perspectives
Guide fidelity of data protocols, identify child welfare needs, research options for improvements, innovations, and ensure effectiveness and sustainability of the SACWIS/CCWIS system, processes, and functionality
Manage information and data collection to direct, guide, and inform IT and business-related enhancement processes
Participate in the coordination of the Child Welfare Division's IT systems implementations, improvements, training, and customer support efforts
Conduct capacity planning
Make strategic decisions and recommendations in project management that significantly impact Child Welfare and DCYF
Coordinate, collaborate, and communicate effectively with staff, Tribes, agency partners, DCYF leadership, management, supervisors, program staff, contractors, advocates, community organizations, lived experts, service providers, and state and federal agency and legislative representatives
Manage personnel activities related to recruiting, hiring, evaluating, ensuring staff accountability, and addressing staff performance issues
Ensure expenditures and procurements follow department policy/procedures, and are budgeted, tracked, and allowable by funding sources
Act as the primary backup to the DCYF Director of Child Welfare Programs and Practice regarding workload, workload model, and other related topic requests from the Assistant Secretary of Child Welfare
Qualification
Required
Master's degree in social sciences, organizational development, business or public administration, behavioral sciences, or an allied field
Three (3) years of progressively responsible and multi-dimensional experience in managing complex projects and/or programs
Three (3) years of progressively responsible supervision and directing the activities and performance of others
Years of experience can be gained concurrently
Bachelor's degree in social sciences, organizational development, business or public administration, behavioral sciences, or an allied field
Six (6) years of progressively responsible and multi-dimensional experience in managing complex projects and/or programs
Six (6) years of progressively responsible supervision and directing the activities and performance of others
Years of experience can be gained concurrently
Equivalent combination of education and experience totaling ten (10) years of progressively responsible, paid, multi-dimensional professional experience in managing complex projects and/or programs
Preferred
Demonstrated ability in business and data analysis using tools like Excel to monitor outcomes, identify trends, and optimize workforce performance, ensuring feedback informs hiring, training, and supervision
Possesses a passion for process improvement and continuously looks to refine workflows to boost efficiency and meet child welfare policy requirements
Ability to lead change when navigating reform initiatives, policy updates, and cultural shifts using agility and empathy
Demonstrated ability to analyze legislation for its effects on children, youth, and families and determine workload impacts
Demonstrated equity-centered leadership and applied equity lens to workload strategies
Communicate performance metrics and staffing insights to leadership for effective decision-making
Ability to develop/use dashboards and data tools to monitor workload model, staffing model, turnover, onboarding timelines, retention, and training completion
Advanced principles and techniques of management, business, and data analysis, organization analysis, and strategic planning; Applicable state and federal statutes and regulations, personnel rules, and DCYF program and policy regulations. Management and quality assurance principles, system and organizational analysis strategies, program evaluation and research methods, data interpretation, including monitoring and tracking systems analysis. Confidentiality and disclosure laws, regulations, and policies; procedures and analysis; Budgeting and expenditure techniques; cultural diversity issues and policies
Previously demonstrated ability to manage and facilitate effective meetings to achieve desired results and communicate appropriate information to staff, stakeholders, contractors, and executive management teams
Previously demonstrated ability to manage work teams effectively and demonstrate leadership abilities to achieve desired goals
Mastery of leadership skills, including public speaking, meeting facilitation, planning, and training
Demonstrated ability to plan and manage multiple and complex projects and initiatives in collaboration with communities, other agencies, and tribal organizations
Demonstrated skills to strategically plan and develop measurable goals and targets, and monitor organizational performance and progress
Ability to establish and maintain tracking and monitoring systems
Ability to manage (supervise, lead, coach, mentor, and train) professional staff and large, diverse work groups
Make sound independent judgments in a complex organizational environment
Analyze sensitive issues in an objective and realistic manner and furnish advice and consultation
Demonstrated ability to establish a learning environment, change management, and leadership using research and the LEAN approach to best practices
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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