The Home Depot · 15 hours ago
Project Installation Coordinator
HDIS WOBURN - 2275
Full-time
Onsite
Entry Level
$23/hr - $27/hr
1+ years expThe Home Depot is seeking a Project Installation Coordinator who will serve as an internal and external customer support expert. This role involves managing customer experiences, coordinating job processes, and facilitating efficient operations throughout the installation life cycle.
E-CommerceHome and GardenHome DecorHome ImprovementRetail
Responsibilities
Initiates and maintains regular communication with customer across the install life cycle, ensures timely customer follow-up, and resolves open questions
Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues
Communicates and coordinates with internal and external branch partners throughout the organization including the Branch Support Center (Exteriors), Sales, Installation, and any others as necessary for all job level inquiries and assists team with customer escalations and exceptions
Assists in supporting branch operations and efficient movement of jobs
Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers
Manages intake of service tickets and schedules services with customer, as necessary
Qualification
Required
Must be eighteen years of age or older
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED
1 year of work experience
Self-motivated and must have initiative to complete tasks with little or no direction
Strong communication skills, both written and verbal
Strong organizational skills and attention to detail and ability to work in a fast paced environment
Computer skills with proficiency in Microsoft Office
Proven ability to manage multiple tasks simultaneously; keep accurate records and follow-up as necessary to complete customer's job accurately and on time
Preferred
Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background
Excellent interpersonal and customer service skills with a strong sense of urgency and problem-solving skills
Company
The Home Depot
The Home Depot is a retailer of hardware, consumer goods, and DIY supplies both online and offline while providing home delivery services.
10001+ employees
H1B Sponsorship
The Home Depot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (67)
2023 (32)
2022 (66)
2021 (62)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
unknown2007-07-31Debt Financing
Leadership Team
Ted Decker
Chair, President and CEO
Chip Devine
Senior Vice President
Recent News
Mexico Business
2026-02-02
PR Newswire
2026-01-16
Company data provided by crunchbase